Ha and Sally's Operations School

Join the inaugural cohort to become top operator 

Cohort 1 - December 2024

People often mistake being good at execution for just doing what they're told. But as you rise through the ranks, you’ll realize that true success comes from identifying and driving high-impact projects to completion. Unfortunately, no one teaches you how to do this effectively in a corporate setting. Mastering execution means choosing the right projects, delivering them on time and within budget, ensuring exceptional quality, and securing the necessary support and resources. When you consistently achieve these outcomes, you build a reputation as a reliable and invaluable collaborator. If you're an individual contributor, colleagues will seek you out, eager to work with you. If you're a Team Lead, you’ll attract top talent who wants to work for you. Your ability to execute will expand your network and opportunities, opening the door to larger, more impactful projects. And that’s the power of effective execution—and exactly what we’ll teach you in this course. WHAT TO EXPECT This is a highly interactive course filled with discussions, Q&amp;A, real-world examples, hands-on exercises, and actionable tactics you can start using immediately. Over 4 hours of live instruction on Zoom, Sally and Ha will guide you through the “how” to bring these skills to life. All sessions will be recorded for future reference. You'll learn how to: - Identify high-impact opportunities- Prioritize tasks effectively- Distinguish between impactful and non-impactful work- Break projects into actionable steps- Communicate progress and challenges effectively- Build strong relationships- Navigate conflicts and manage expectations In just a few hours, you’ll gain the tools to elevate your execution skills at work. Return to the office equipped and ready to build on what you’ve learned. Join us and take your execution skills—and your career—to the next level.

Strong operations is a force multiplier 

Course syllabus

4-hour course (with breaks) to maximize your time.

Friday

Course schedule

Aspiring Chiefs of Staff Learn the art of strategic execution, effective delegation, and high-impact problem-solving.

Operational Leaders who are good at executing, but want to master prioritization, streamline workflows, and deliver exceptional results.

Mid to senior level employees who lead teams or are individual contributors, feeling buried under a mountain of work.

Ambitious professionals seeking to enhance their operational skills, boost productivity, and achieve career success.

Who is this course for 

What you’ll get out of this course

Not all work is created the same. To be successful in your job, you need to identify high-leverage activities that give you high return. And in turn, be mindful of the low-value tasks that drain your energy and time.

How to make bets 

Ideas are worthless. You need to execute against the idea to deliver value and transform it into a high-ROI project that drives results.

How to organize your work 

Successful project execution requires effective communication, negotiation, and adaptability to overcome challenges and secure buy-in.

How to get buy-in

Learn to balance the big picture with the daily grind, ensuring that your actions align with long-term goals.

How to prioritize at the 30K and 5K levels

Uncertainty is rampant in a corporate environment, and rarely will things be super clear. Learn how to manage expectations while fostering a culture of flexibility.

How to manage expctations 

Master the art of strategic operations to fuel execution. Learn to prioritize, do the work, and get buy-in like a top-tier Chief of Staff.

Sally Ivester

Ha Tran

What To Do When Everything is a Priority

Chief of Staff @ Google. 12+ years experience. Ivy League. Coached x00s

Founder, ex-Google, Chief of Staff, Head of Customer Success

We'll cover the top reasons why everything seems "important".

Why is everything important

Discover how to identify and focus on projects that truly matter.

How to measure potential impact

Learn to identify and resist urgent, but unimportant tasks.

Busting false urgency

How to get work done like a Chief of Staff (CoS)

Chief of Staff can be used as a catch-all phrase. Especially in Tech. So we'll cover what this job typically does.

What does Chief of Staff mean

Covering Chief of Staff across Big Tech and start-ups, we'll cover the underlying principles for what makes a good one

What makes a good Chief of Staff

At least once in your career, you should dabble in Chief of Staff.

Learn directly from Ha and Sally's Operations School

Ha and Sally's Operations School

Courses

Rise to the top by using Operations as your unfair advantage

Lightning Lessons

What To Do When Everything is a Priority

How to get work done like a Chief of Staff (CoS)