How to Resolve Conflicts? (No-Nonsense Leadership Series)
Dr Mansoor Soomro
Keynote Speaker | Author | Researcher
Workplace drama? Let’s fix it!
Workplace conflict isn’t just uncomfortable- it can drag down team morale, slow execution, and erode trust.
This power-packed 2-hour masterclass is part of the No-Nonsense Leadership Series, hosted by Dr. Mansoor Soomro exclusively on Maven.
Designed for busy executives and managers, this series focuses on solving real, pressing workplace challenges in bite size sessions, of-course without fluff.
This masterclass session teaches how to identify, understand, and resolve the three most common workplace conflicts:
1) Task conflict
2) Process conflict
3) Ego conflict
Here’s how the session is structured for maximum impact:
60mins: Learn practical conflict-resolution models to identify and address the real issue.
60mins: Apply those models to real workplace scenarios and turn theory into action.
Result? 120 minutes of sheer applied learning. And yes, no pre-work, no home-work. Just show up, jump in, and learn by doing.
✓ Course Satisfaction Guarantee: If the session didn’t add value for you, you’re eligible for a refund under Maven’s refund policy.
What you’ll learn
Same workplace. Fewer arguments. Better outcomes.
→ Understand what task conflict is and why it often looks productive but turns disruptive.
→ Learn how to separate healthy debate from destructive disagreement.
→ Apply frameworks to align teams on goals, priorities, and outcomes.
→ Identify process conflicts caused by unclear roles, ownership, and workflows.
→ Learn how misaligned processes quietly create friction and delays.
→ Use simple alignment tools to clarify responsibilities and decision rights.
→ Recognize ego conflict and why it’s the hardest — and most damaging — to resolve.
→ Learn techniques to de-escalate emotions and rebuild trust.
→ Practice leadership conversations that protect dignity while addressing issues.
Learn directly from Mansoor
Dr Mansoor Soomro
Keynote Speaker | Author | Researcher
Who this course is for
Team leads, managers, and people leaders
Project owners navigating cross-functional friction
Anyone who wants to handle conflict with clarity and confidence
Course syllabus
Week 1
Feb
2
Session 1: Resolving Task Conflict- When the What Goes Wrong
Feb
2
Session 2: Resolving Process Conflict- When the How Breaks Down
Feb
2
Session 3: Resolving Ego Conflict- When It Gets Personal
Schedule
Live sessions
2 hrs
Mon, Feb 2
6:00 PM—6:45 PM (UTC)
Mon, Feb 2
6:45 PM—7:30 PM (UTC)
Mon, Feb 2
7:30 PM—8:15 PM (UTC)
Testimonials
I used to avoid conflict because it felt messy. This course helped me understand the kinds of conflicts I was dealing with and how to address it calmly and clearly.
Ananya P.
People ManagerThe frameworks were simple but powerful. I finally know how to step in during team conflicts without taking sides or making things worse.
Rahul S.
Project ManagerWhat stood out was the practice session. Working through real scenarios made me much more confident handling difficult conversations at work.
Meera K.
HR Business PartnerI realized most of our team issues weren’t personal: they were task and process conflicts. That shift alone changed how I lead my team.
Daniel R.
Engineering Lead
Frequently asked questions
$400
USD
3 cohorts