SIGNAL Over Noise: Customer-Led Growth in the Era of AI

Hosted by Kalina Bryant and Ejieme Eromosele

Tue, Feb 10, 2026

7:30 PM UTC (1 hour)

Virtual (Zoom)

Free to join

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What you'll learn

Differentiate customer signal from customer noise

Identify common failure modes where demand, usage, sentiment, or AI outputs are mistaken for actionable insight.

Describe six core skills required for customer-led growth

Articulate the SIGNAL™ framework and how each skill addresses a specific breakdown in today’s customer motions.

Diagnose where your org is losing customer signals

Identify at least one point in your GTM or product feedback loop where noise is undermining alignment or growth.

Recognize why skills outperform tools in driving outcomes

Leave with clarity on why tools alone fall short and how skill development drives durable outcomes.

Why this topic matters

AI has made information abundant and clarity scarce. GTM leaders are navigating more data, more tools, and more AI output, yet struggling to separate signal from noise and turn customer insight into real growth. This lesson helps leaders build the skills to drive retention, expansion, and new customer growth, and strengthen their ability to lead with confidence in an AI-driven landscape.

You'll learn from

Kalina Bryant

Head of GTM, Americas | Former VP of Customer Advocacy, Asana | Forbes Under 30

Kalina Bryant is a customer-led go-to-market and growth executive with over a decade of experience turning product usage, customer insight, and executive engagement into scalable revenue. She currently serves as Head of GTM, Americas at a leading product analytics and AI-powered SaaS company, where she leads customer-led growth, adoption, and expansion across the region.

Previously, Kalina served as VP of Customer Advocacy at Asana and held senior customer marketing and revenue roles at Talkdesk, Signifyd, Anaplan, and Marketo. A Forbes Under 30 honoree, she is known for building advocacy-driven growth engines that align Sales, Marketing, and Product around durable, measurable impact.

Ejieme Eromosele

VP, Customer Growth at AI Startup | 2x Top 25 CS Influencer | ex Director at NYT

Ejieme Eromosele is a customer growth and Customer Success leader with deep experience driving expansion, retention, and long-term customer value. She currently serves as VP of Customer Growth at an AI startup, where she leads post-sale strategy across enterprise accounts and partners closely with Product and GTM to translate customer insight into durable revenue and product direction.

Previously, Ejieme led CX initiatives at The New York Times and advised global enterprises on customer strategy at Accenture and PwC. She is known for operationalizing Customer Success as a growth engine and for helping organizations move from reactive account management to intentional, customer-led growth.

Previously at

Asana
The New York Times
Anaplan
Forbes
Accenture

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