Lisa Friscia

How to Audit Your Feedback (Before You Write Reviews)

Leadership Coach and fractional Chief People Officer

Learn to distinguish firsthand evidence from assumptions or hearsay before writing reviews.

Identify the sources and quality of your feedback data

Practice connecting what you’ve seen or heard directly to defined performance expectations.

Align observations to job descriptions and competencies

Use a simple “feedback audit” checklist to spot bias, close gaps, and strengthen credibility.

Evaluate the balance and fairness of your feedback

Learn proven approaches for quickly improving AI applications.  Build AI that works better than the competition, regardless of the use-case.

ML Engineer with 20 years of experience

Airbnb

GitHub

DataRobot

AlixPartners

Hamel Husain

ML Engineer with 20 years of experience.

ML Systems & Applied AI Evals Researcher

Google

UC Berkeley

Stanford University

Shreya Shankar

ML Systems Researcher Making AI Evaluation Work in Practice

All lectures are recorded, 8x live office hours.

Cohort 3

Cohort 4

🚨 The next cohort is January 2026. Enroll now and get immediate access to our course reader and community. 🚨All students in this course get:- 🗄️ Lifetime access to all materials!- 🤖 6 months of unlimited access to our new AI Eval Assistant (more info below).- 🧑‍🏫 8+ hours of office hours to maximize the value of live interaction.- 🏫 Lifetime Access to a Discord community with 2k+ students and instructors.---Do you catch yourself asking any of the following questions while building AI applications?1. How do I test applications when the outputs are stochastic and require subjective judgements?2. If I change the prompt, how do I know I'm not breaking something else?3. Where should I focus my engineering efforts? Do I need to test everything?4. What if I have no data or customers, where do I start?5. What metrics should I track? What tools should I use? Which models are best?6. Can I automate testing and evaluation? If so, how do I trust it?If you aren't sure about the answers to these questions, this course is for you.This is a flipped classroom setting. All lectures are professionally edited and recorded with an emphasis on live office hours and student interaction.

Eliminate the guesswork of building AI applications with data-driven approaches.

How To Collect Data For Evals

Get immediate clarity and direction with Error Analysis

Implement Effective Evaluations

Master Architecture-Specific Eval Strategies

Run Evals In Production

Ensure That Evals Lead To High ROI

Engineers &amp; PMs building AI products who are interested in moving beyond proof-of-concepts.

Those interested in moving beyond vibe-checks to data driven measurements you can trust, even when outputs are stochastic or subjective.

Founders and leaders who are unsure of the failure modes of their AI applications and where to allocate resources.

Transform your management by driving stronger performance through direct and actionable feedback.

Developer of Managers & Leaders

Katie Ceccarini

Certified Coach, led CS training Yelp, Head of L&D Opendoor, trained 1000s

October 2025

February 2026

Managers and leaders are not taught how to deliver feedback that changes behavior and drives performance. The result? Managers gets frustrated when people don't implement feedback and performance and business results suffer. It doesn't need to be this way. You can transform the way you manage and become the manager who shares direct feedback and drives results. You can get there in this course. You will become more confident and competent sharing feedback fearlessly. WHAT TO EXPECT:Tactics you can implement immediately.Sessions are loaded with lively discussion, breakout exercises, and a 27-page learning guide to both personalize and customize your learning experience.In just 3 sessions, you will have more tools in your tool belt to more effectively drive performance on your team.You can also expect:- A 27-page learning guide loaded with sample language, exercises, and reference materials to leverage well beyond the course- Videos modeling the Headline, Observation, Ask model- Video modeling how to navigate reactions to feedback- Video illustrating how to effectively kick off a feedback relationship with a new team member- Drafting feedback for real time situations you're facing

Drive stronger performance with actionable feedback.

How to speak candidly, and with care, using the Fearless Feedback Model

How to structure feedback using Headline, Observation, Ask

How to navigate emotional reactions to feedback

How to increase alignment on the feedback so people take action

How to be human while elevating excellence. 

You are a manager within a start-up &amp; pace of business can feel impossible to give real time feedback to both direct &amp; indirect reports.

You're a leader who finds yourself putting off feedback conversations out of dread, fear, or lack of confidence.

You are a manager wanting to elevate your career by distinguishing yourself as a developer of great talent.

Build the confidence, clarity, and emotional intelligence to lead up, across, and down with lasting impact.

Founder, Author & PCC Leadership Coach

Nejat Abdurahman

Founder of N-BAC, PCC Leadership & EIQ Coach, Author of The Art of Managing Up

Cohort 17

Cohort 18

You’ve mastered the technical side of your role, but leading people requires an entirely different set of skills. Between meeting expectations from your boss, aligning with peers, and supporting your team, it’s easy to feel stretched thin and unseen. This program helps you change that.Lead with Influence equips you with the mindsets, tools, and self-awareness to lead up, across, and down effectively. Through the DISC, EIQ, and Managing Up assessments, you’ll uncover your leadership patterns and learn how to communicate with confidence, build trust across levels, and navigate organizational dynamics with emotional intelligence.You’ll discover how to influence decisions without formal authority, coach your team for performance, and become the strategic partner senior leaders rely on. Through live coaching, practical frameworks, and peer learning, you’ll create a personalized 90-day leadership action plan to sustain growth long after the program ends.If you’re ready to move from managing tasks to shaping outcomes, this is where your next level of leadership begins.

Lead up, across, and down with emotional intelligence, clarity, and confidence.

Manage up with confidence 

Collaborate across functions

Lead down with impact 

Apply emotional intelligence in real time

Strengthen your leadership presence

Create your leadership plan

This course is ideal for professionals with some workplace or team experience who are ready to grow their leadership impact.

No formal prerequisites.

Emerging managers who are new to leadership and ready to build confidence, clarity, and trust while managing up, across, and down.

Mid-level leaders seeking to strengthen their influence, visibility, and emotional intelligence to lead strategically and with impact.

Aspiring leaders preparing to step into management by learning to lead and influence effectively without formal authority.

Build a high-performing team without micromanaging, burnout, or endless follow-ups. (4-week sprint | Certification | 1-year of support.)
COR

NY Times Bestselling Author & CEO, LEADx

Land O'Lakes

Accenture

GE HealthCare

estesexpress

KEVIN KRUSE

Widely viewed as a global expert on leadership and culture.

Cohort January 2026

This program, grounded in science and real-world success, will give you the system and confidence to lead a high performing team, without stress, drama, or endless follow-ups. It draws on the world's largest study of employee engagement — over 10 million workers across 150 countries — and from my own experience as a 4x CEO leading high-growth companies that earned “Best Place to Work” awards.WHAT YOU'LL GET✅ DISC Assessment: Unlock your behavioral styles to understand your strengths, limitations, and how to adjust to others.✅ 5 Live Sessions — Engage with NY Times bestselling author Kevin Kruse as he personally teaches: DISC, Delegation, Feedback, One-on-Ones, Coaching.✅ Personalized Feedback and Coaching — Bring your real-world team challenges and get expert advice.✅ Job Aids Toolkit — Get a ready-to-use library of checklists, conversation guides, and reference sheets for every skill you’ll learn in the course.&nbsp;✅ Lifetime Access — Revisit every lesson, tool, and recording anytime you need a refresher or inspiration.✅ BONUS 1: AI-PROMPT RECIPES — complete prompt templates for managers (ChatGPT, Claude, or Copilot)

Crush Your Goals, Cut the Chaos, and Be Everyone’s Favorite Boss.

🎭 1. DISC PERSONALITY

🎯 2. EFFECTIVE DELEGATION

💬 3. EFFECTIVE FEEDBACK

👥 4. ONE-ON-ONES

🌱 5. COACHING WITH iGROW

FIRST-TIME MANAGERSAre you moving from "buddy to boss"? Want to master leadership habits that will serve you for your entire career?

EXPERIENCED LEADERSNever had training in fundamentals of management? Looking to raise your employee engagement scores?

STARTUP FOUNDERSDo you realize you can't do it all yourself? Time to move from chaos to effective systems? This is for you.