Stop Winging It: Operationalize Your AI Strategy

Hosted by Linda Mutricy, Kelly Feeney, and Kelly Snodgrass

121 students

What you'll learn

Master cross-functional alignment for AI automation success

Build team consensus. Establish clear ownership structures. Navigate cultural resistance and job security concerns.

Define AI success metrics and prioritization frameworks

Apply proven frameworks to prioritize processes. Set realistic expectations with stakeholders.

Design operational infrastructure for sustainable AI

Map processes before and after automation. Structure teams to support AI-driven workflows.

Why this topic matters

Most AI automation initiatives fail due to poor operational preparation. Without proper alignment, clear success metrics, and robust infrastructure, even the most advanced AI tooling becomes expensive shelfware. We’ll teach you how to build the operational foundation that transforms scrappy experiments into scalable, sustainable AI automation programs that deliver lasting business value.

You'll learn from

Linda Mutricy

AI Automation Software Engineer • Ex-Flexport Data PM, Citi Finance Ops

I’ve been automating internal Ops workflows for 10+ years—long before ChatGPT.

I taught myself to code while working in Operations at Citi because I was tired of wasting time on manual processes. I later became a technical product manager at Flexport, where I led development on one of their central data pipelines.

Today, I run Crafty Crow, where we help mid-market companies redesign their internal processes and we automate them with AI and software engineering—saving lean teams 20+ hours a week.

Now I'm sharing the frameworks and playbooks I wish I had from the start—so you can operationalize AI faster, smarter, and more sustainably.

Kelly Feeney

Operations consultant & strategy to execution advisor • Ex-Uber, AirBnB

I've spent 15+ years scaling operations at companies you know (Airbnb, Uber) and learned that the secret isn't just building great products, it's building the systems and teams that can execute flawlessly as you grow.

After helping household names navigate hypergrowth, I founded Kairos Studio and Business Rhythms because I'm passionate about helping great teams build the operational backbone that turns great ideas into sustainable businesses.

The leaders who will win aren't just those who adopt AI tools, they're the ones who get their operational foundations right first.

At Kairos Studio, we help growing companies build the operational foundations they need to scale whether that's streamlining core processes or helping leaders smoothly integrate AI into their existing systems and processes, turning AI from an experiment into a competitive advantage.

Kelly Snodgrass

Operations consultant & entrepreneurial mindset coach • Ex-Uber, Snap

I'm an experienced operator who launched & built strategic initiatives at hyper-growth startups for 15+ years (Uber, Snap) and now help scaling companies do the same.

Before launching Kairos Studio and my coaching practice, I spent my career thriving in that critical 0-to-1 phase at hyper-growth startups where I brought initiatives & products from concept to reality. I'm passionate about taking ambiguous challenges and creating sustainable systems.

Now, through Kairos Studio, we help scaling companies tackle their most complex operational challenge: building the operational foundation you need to grow your company. And with AI reshaping how we work, we're seeing the same opportunity: companies need someone who can take AI from concept to fully integrated operational reality.

I believe in championing individuality and building systems that work for real people, not just spreadsheets. As both an operations expert and entrepreneurial mindset & motivation coach, I bring a human-centered approach to help you operationalize AI in a way that actually sticks.

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