Conversational AI Design

4 Weeks

·

Cohort-based Course

Whether you’re a early stage designer or an experienced leader, prepare for the emerging Conversational AI led paradigm

Course overview

Get job ready for AI in 4 weeks!

Get proven frameworks, real life case studies, and 1-1 coaching from an industry expert with Alexa AI and Google experience.

Who is this course for

01

UX Designers who want to design meaningful Conversational AI experiences using voice or chat

02

Startup Founders who want to learn the basics of Conversational AI UX and accelerate product launches

03

UX Researchers, PMs who want to learn the CAI design process and collaborate effectively with UX

What you’ll get out of this course

Foundational Concepts in Conversational AI

Learn about the foundational concepts that make up the design process for a Conversational AI experience including chatbots and voice interfaces. Gain insights from real life case studies.

Peer based learning

Develop your network, learn from the experiences of other industry professionals and get real time feedback on your work in a non-judgemental, empathetic environment.

Build your portfolio

Build an end to end case study including user needs definition, ideation, wireframes and UX flows. Develop a solid project to showcase in your portfolio and resume

1-1 Coaching

Gain expert guidance and feedback on how to take on a new Conversational AI project and navigate stakeholder alignment for your project.

6+ hours of live workshops

Learn through hands-on, live workshops, presentations, live design critiques, and group discussions.

Meet your instructor

Rupa Chaturvedi

Rupa Chaturvedi

Product / UX Design Leader @ Uber

ex - Google / Amazon/ Stanford University

I am a Product and UX Design Leader and work at the intersection of human-centered design and emerging technologies such as Artificial Intelligence, Computer Vision, Augmented Reality and Conversational AI.


I have 15+ years of experience in helping startups (unicorn AI startups like Sentient Technologies) and large organizations such as Amazon, Google and Samsung achieve Product-User Fit.


I am an adjunct professor at Stanford University and a design mentor at First Round Capital where I mentor startups and Product/Design professionals.


I also offer a top rated course on Masterclass Conversational AI in collaboration with Polly Allen on Maven. You can learn more about my at my Website or connect with me on LinkedIn

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Course syllabus

01

Foundations in Conversational AI

Learn about the foundational concepts that make up the design process for a Conversational AI experience including chatbots and voice interfaces. Gain insights from real life case studies.

02

Conversational Design Principles

Learn the key user considerations to consider when designing chat and voice based conversational experiences. Develop design principles unique to your project goals and user needs.

03

Difference between Conversational AI and Traditional UX Design

How is traditional UX/UI design different from Conversational AI design? Learn about the tools and frameworks for designing and prototyping Conversational AI UX.

04

Case Study Development

Build an end-to-end case study including user needs definition, ideation, wireframes and UX flows. Develop a solid project to showcase in your portfolio and resume.

05

Stakeholder Management

Learn techniques and get coaching on how to collaborate effectively with cross functional partners, drive alignment, influence roadmaps and launch products users love.

Course schedule

10 hours total
  • Live Workshops every Saturday

    9:00am - 10:00am PST

    4 Live sessions of 1 hour each. EMEA and APAC friendly time

  • Hands on Case Study

    Build your portfolio while you learn

    Develop a case study and expect to work 3-4 hours offline at your own time

  • 1-1 Coaching

    Two 1-1 coaching sessions per student

    Two 1-1 coaching sessions of 30 mins each will be offered to each student for guidance and feedback on your project and portfolio

  • Peer-peer learning

    Get inputs and feedback from peers

    Gain from diverse perspectives and experiences of your cohort, share your work, get feedback and collaborate on assignments

Free resource

Getting started with Conversational AI Design

Learn the basic concepts and foundational process for designing a conversational AI product experience with a step by step guide


Get this free eBook now

Learning is better with cohorts

Learning is better with cohorts

Active hands-on learning

This course builds on live workshops and hands-on projects

Interactive and project-based

You’ll be interacting with other learners through breakout rooms and project teams

Learn with a cohort of peers

Join a community of like-minded people who want to learn and grow alongside you

Frequently Asked Questions

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I work full-time, what is the expected time commitment?
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