25 years playing all roles in a Support Team

Andrew Rios is a Global Customer Support Leader. He combines an energetic leadership style with a strong technical foundation and a deep understanding of Customer Experience/ Support and Engineering Operations.

As a technologist, runner, mentor, speaker, and experienced Customer Experience and Technical Support leader, Andrew brings 25 years of BPO and global experience in team building and resource management. He has successfully led, developed, and worked with individuals and teams in diverse environments and roles, ranging from startups to Fortune 100 companies such as Turntide Technologies, Fitbit, Cisco, and Megapath Networks. Andrew is known for inspiring and developing others through his leadership by example, creating developmental opportunities that foster colleague and personal leadership development while driving business value.

Andrew enjoys coaching his son's youth Soccer and Football teams as well as getting lost in a good book and time at the beach with his family.

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