Design Leadership at Scale: Operations
10 Days
·Cohort-based Course
Learn best practices to build a durable design organization operating system.
Design Leadership at Scale: Operations
10 Days
·Cohort-based Course
Learn best practices to build a durable design organization operating system.
Previously at
Course overview
Design Your Organization's Operating System
An advanced-level course for senior and rising design leaders ready to address the most common challenges Design Leaders face.
Learn how to build your durable design operating system to withstand scale, restructuring, evolution, and growth.
Establish mechanisms and high-leverage activities that maintain quality and effectiveness for your teams and for the business.
Course Topics + Content
Build and activate high-impact teams
Apply effective organizational design, strategic planning, and performance measurement
Define and optimize your operating system
Establish rhythms and rituals, shape a positive design culture, streamline processes and workflows, and build a robust reporting and communication strategy
Identify the most effective design team structures
Learn how to choose the right team structures for your organization
Activate your team’s strengths through organizational design
Anticipate common challenges within and across teams and learn strategies for effectively addressing them
Create your organization’s ideal design team
Together, we’ll design and build your design team and organization
7 Live, Interactive Sessions
- One Welcome Kickoff Session
- Three Live, Interactive Learning Sessions including Q&A sessions with guest experts
- Two Office Hours / Q+A sessions with Kristin for personalized guidance
- One Reflection/Wrap-up Session
Who is this course for
01
Senior Managers and Directors+ of Design and Operations leading teams across a portfolio of products and services.
02
Practitioners who are establishing, evolving, and leading a Design Operations practice.
03
Operations leaders who want to sharpen skills and learn new approaches and methods to advance their practice and career.
What you’ll get out of this course
Best practices to build infrastructure that scales
You'll learn how to establish mechanisms, routines, and high-leverage activities that maintain and enhance culture, quality, and community as you grow.
Build and activate high-impact teams
- Design and structure a high-performing design organization.
- Effectively prioritize and plan work to maximize impact.
- Utilize visual staffing tools to manage resources efficiently.
- Implement accountability measures to maintain high-quality standards.
Define and optimize your operating system
- Establish effective rhythms and rituals that enhance team productivity and alignment.
- Shape a positive design culture that fosters innovation and collaboration.
- Optimize processes and workflows for greater efficiency.
- Develop and implement robust reporting and communications
Identify and anticipate the most common team and organizational challenges
- Learn approaches and tactics that address common organizational and team challenges
- Mitigate these challenges via a fixed vs. flexible framework
- Gain new strategies to keep your team focused and thriving
Access to first-hand experience and guidance customized to your unique situation
Guest Experience: Experienced leaders will join to share their stories and give examples of how they navigated similar challenges
Instructor Experience: You'll learn directly from Kristin's first-hand experience establishing and leading multiple large-scale global design orgs
Q&A Sessions with industry experts
Included are multiple, moderated Q&A sessions with Kristin and other industry leaders so that you can get expert advice on your unique challenges and aspirations.
This course includes
7 interactive live sessions
Lifetime access to course materials
3 in-depth lessons
Direct access to instructor
Projects to apply learnings
Guided feedback & reflection
Private community of peers
Course certificate upon completion
Maven Satisfaction Guarantee
This course is backed by Maven’s guarantee. You can receive a full refund within 14 days after the course ends, provided you meet the completion criteria in our refund policy.
Design Leadership at Scale: Operations
Course syllabus
Week 1
Oct 21—Oct 27
Events
- Oct
21
Kickoff + Welcome to Design Leadership at Scale: Operations
Kickoff + Welcome to Design Leadership at Scale: Operations
Mon, Oct 21, 4:00 PM - 4:15 PM UTC
- Oct
21
Session 1: Build and activate high-impact teams
Session 1: Build and activate high-impact teams
Mon, Oct 21, 4:15 PM - 5:30 PM UTC
- Oct
22
Office Hours / Q&A with Kristin
Office Hours / Q&A with Kristin
Tue, Oct 22, 4:00 PM - 4:45 PM UTC
- Oct
23
Session 2: Define and optimize your operating system
Session 2: Define and optimize your operating system
Wed, Oct 23, 4:00 PM - 5:30 PM UTC
Modules
- Module 1: Build and Activate High-Impact TeamsModule 1: Build and Activate High-Impact Teams1 Lesson
- Module 2: Define and Optimize Your Operating SystemModule 2: Define and Optimize Your Operating System1 Lesson
Week 2
Oct 28—Oct 30
Events
- Oct
28
Session 3: Identify and address common challenges
Session 3: Identify and address common challenges
Mon, Oct 28, 4:00 PM - 5:30 PM UTC
- Oct
29
Office Hours / Q&A with Kristin
Office Hours / Q&A with Kristin
Tue, Oct 29, 4:00 PM - 4:45 PM UTC
- Oct
30
Reflection + closing discussion
Reflection + closing discussion
Wed, Oct 30, 4:00 PM - 4:45 PM UTC
Modules
- Module 3: Identify and Address Common Team ChallengesModule 3: Identify and Address Common Team Challenges1 Lesson
What people are saying about DLS
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Meet your instructor
Kristin Skinner
Kristin Skinner is a design executive and global leader in organization design and leadership. She is co-author of Org Design for Design Orgs: Building and Managing In-House Design Teams, the first book dedicated to the organization, management, and operations of in-house design teams.
Kristin's in-house executive experience includes leadership roles at Expedia Group, Chase, Capital One, Microsoft, and Adaptive Path.
She is the founder and Chief Experience Officer at &GSD, an Executive Advisory, where she guides executive leaders at Nike, Grab, Adobe, Zendesk, Wells Fargo, Grubhub, the Institute of Design for Ireland, and many others, on Executive Leadership, Design Leadership, and Organization Design.
A frequent conference keynoter, Kristin cofounded and led curation of the DesignOps Summit series, and curated the Leading Experience conference.
Join an upcoming cohort
Design Leadership at Scale: Operations
Cohort 1 – October 2024
$1,800
Dates
Application Deadline
12 Qualities of Effective Design Teams
Learn about the 12 qualities of effective design teams to better understand what it takes to make the most of your design team.
Get this free resource
Learning is better with cohorts
Active hands-on learning
This course builds on live workshops and hands-on projects
Interactive and project-based
You’ll be interacting with other learners through breakout rooms and project teams
Learn with a cohort of peers
Join a community of like-minded people who want to learn and grow alongside you
Join an upcoming cohort
Design Leadership at Scale: Operations
Cohort 1 – October 2024
$1,800
Dates
Application Deadline