Discover the hidden secrets of this career-critical leadership skill. Then, deliver the course to your teams and spread the benefits.
Frustrations, conflicts, and unproductive conversations at work constantly impact our productivity, innovation and happiness.
This course addresses workplace communication challenges head on, and providing simple and practical strategies that can help.
Expect the unexpected: the programme draws attention to aspects of communication that are often overlooked. It might even challenge key parts of your everyday practice.
This 6 x one-hour course has proved successful in a wide range of settings, enhancing information flows and relationships within and between teams, and with clients and service users.
NEXT LEVEL: If you're keen to introduce Clean Language to the people you work with, you can pick up and apply this tried-and-tested approach straight away. The session scripts are free for you to use under creative commons licence once you've attended the classes.
Agile coaches, trainers and facilitators who want to deliver the benefits of Clean Language in organisations using an off-the-shelf format
Leaders who need to have more intentional and productive conversations with colleagues, delivering richer levels of mutual understanding
Members of cross-functional teams who want genuine connections with colleagues, especially under time and budget pressure
Anyone who takes a client brief in a professional context and needs to ensure that they understand what is really wanted
Social impact professionals who seek to deliver results through networks, multi-agency collaborations and with volunteer stakeholders
A clearer focus on projects and tasks, what needs to be done and how these might be achieved together
Fast learning, improved ideation and innovation because we can challenge each other safely
Better collaboration and accountability to ensure things get done well
Team and customer relationships improve through greater understanding and respect for other people's views and experiences
Simply, more stuff gets done in less time because we can cut out the time wasted due to misunderstandings
We support people to work at their best and have the conversations that encourage reflection and development
These skills can be used beyond the workplace: think better conversations with family members, including children
If you have groups and teams who'd benefit, you can pick up this course right off the shelf. All session scripts are available for you to use, free of charge, under creative commons licence
6 interactive live sessions
Lifetime access to course materials
6 in-depth lessons
Direct access to instructor
5 projects to apply learnings
Guided feedback & reflection
Private community of peers
Course certificate upon completion
Maven Satisfaction Guarantee
This course is backed by Maven’s guarantee. You can receive a full refund within 14 days after the course ends, provided you meet the completion criteria in our refund policy.
How to have Better Conversations
1 - 2 pm UK time
Please note that US clocks go forward during this period
Dr Jeffrey Sheen
Steve has worked in complexity and overwhelm throughout his career. From International Peacekeeping into Project and Management Consulting, and over 20 years in the humanitarian sector.
Steve believes that when people come before process and outcomes before solutions, you can get more things done, whatever the context.
Co-author of the category bestseller Clean Language: Revealing Metaphors and Opening Minds, Judy has helped to make Clean Language a "must have" skill set for advanced communicators.
She has taught hundreds of change agents worldwide including facilitators, coaches, managers and consultants, using online systems to reach beyond the limits of local.
Recent consulting, facilitation and training clients have included the NHS, WHO, NAO and the World Bank.
Active hands-on learning
This course builds on live workshops and hands-on projects
Interactive and project-based
You’ll be interacting with other learners through breakout rooms and project teams
Learn with a cohort of peers
Join a community of like-minded people who want to learn and grow alongside you