Cohort 2

Don't let conflict or challenging personalities hijack a meeting, with these proven facilitation skills. 

Kate Krontiris

Charley Johnson

Managing Conflict 

We’ve all been in meetings that are hijacked by conflict and difficult personalities. By the end of this 3-hr workshop, you’ll be able to diagram complex group dynamics and navigate conflict to help any group — your team, your organization, or your client — realize their purpose. You will learn how to identify unhelpful patterns, separate underlying positions from interests, develop shared action agendas to address underlying challenges, challenge unproductive behaviors, and ultimately, create a container for productive conflict. Participants will also complete and reflect on a conflict self-assessment, and practice these newfound skills in interactive exercises and scenarios. There will also be opportunities for live coaching on specific use cases participants are facing. This workshop is part of the Facilitation Leadership Lab, a live, online, cohort-based course for rising and established leaders who want to sharpen their facilitation skills in order to unlock their organization’s potential, accelerate their career path, or grow their consulting practice. Signing up for this workshop earns you special access to the Facilitation Leadership Lab community of practice, wherein: - You’ll join our thriving online community of dynamic leaders across the non-profit, government, and private sectors. - You can attend a monthly “Community Lab” where participants can get to know one another, share facilitation challenges they are facing, and get feedback from the community and instructors. - You’ll receive unique benefits, including discounts on future workshops, future in-person events, and other fun things along the way. - You'll receive a Facilitation Leadership Lab workbook focused on the skills of conflict management.

Don’t avoid conflict — transform it, yourself, and your team. 

Sick of conflict or difficult personalities preventing your organization or community from achieving its goals? This is for you!

People managers who want to skillfully navigate complex group dynamics to help their team achieve its purpose.&nbsp;

Coaches and consultants who want to grow their practice with proven facilitation tools and frameworks.

Who is this course for

What you’ll get out of this course

You’ll learn proven facilitation tools for diagramming and de-escalating conflict.

Actionable facilitation tools and frameworks.

Facilitating change in organizations is hard, often lonely work. Leaders need peers to learn from and with. This course is your passport to a thriving peer-learning community and privileged access and discounts to future offerings from the instructors.

Access to the Facilitation Leadership Lab peer-learning community

You’ll receive discounts on future workshops, in-person events, and other fun things along the way. One specific offer: if you participate in the next cohort of the Facilitation Leadership Lab, the cost of the workshop will be subtracted from the total cost of that course.

Discounts on future Facilitation Leadership Lab offerings

You'll have the opportunity to engage 1:1 with the instructors in a free coaching session after the workshop is complete.

1:1 Coaching

Module 1 will overview different types of workplace conflicts, teach how to diagram each (e.g. distinguishing between transactions and interpretations, mapping power and intersectionality, separating positions from needs and interests, etc.), model the diagramming process, and then offer students a chance to practice with their peers.

Module 1 - Diagramming Conflict 

Module 2 will outline different conflict personality types, teach a repeatable process for how to manage conflict, and offer students the opportunity to practice the process and receive feedback from their peers and instructors.&nbsp;

Module 2 - Managing Conflict

Syllabus

Vice President of US Programs, Ford Foundation

Executive Director of USC Annenberg Innovation Lab

UX Research Lead, Google Search Social Responsibility 

Managing Director, Digital Impact Alliance

Describing work with Kate for a global philanthropic organization

What people are saying

Meet your instructor

Upon sign-up, participants will (1) complete a survey on their specific needs, (2) take a conflict self-assessment, and (3) review skills materials from the Facilitation Leadership Lab Workbook.

Prep work

Over 3 hours, participants will get specific and targeted help in managing conflicts and challenging principals in the workplace

Workshop: Saturday, January 13

Participants will have the opportunity to complete optional homework and get personalized feedback from the instructors.

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About this course

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