Don't let conflict or challenging personalities hijack a meeting, with these proven facilitation skills.
Kate Krontiris and Charley Johnson
Facilitators for groups like Google, USAID, The Omidyar Group, GWU +
We’ve all been in meetings that are hijacked by conflict and difficult personalities. By the end of this 3-hr workshop, you’ll be able to diagram complex group dynamics and navigate conflict to help any group — your team, your organization, or your client — realize their purpose.
You will learn how to identify unhelpful patterns, separate underlying positions from interests, develop shared action agendas to address underlying challenges, challenge unproductive behaviors, and ultimately, create a container for productive conflict. Participants will also complete and reflect on a conflict self-assessment, and practice these newfound skills in interactive exercises and scenarios. There will also be opportunities for live coaching on specific use cases participants are facing.
This workshop is part of the Facilitation Leadership Lab, a live, online cohort-based course that covers 20 essential facilitation skills. Signing up for this workshop earns you special access to the Facilitation Leadership Lab community of practice, wherein:
- You’ll join our thriving online community of dynamic leaders across the non-profit, government, and private sectors.
- You can attend a monthly “Community Lab” where participants can get to know one another, share facilitation challenges they are facing, and get feedback from the community and instructors.
- You’ll receive unique benefits, including discounts on future workshops, future in-person events, and other fun things along the way.
- You'll receive a Facilitation Leadership Lab workbook focused on the skills of conflict management.
Sick of conflict or difficult personalities preventing your organization or community from achieving its goals? This is for you!
People managers who want to skillfully navigate complex group dynamics to help their team achieve its purpose.
Coaches and consultants who want to grow their practice with proven facilitation tools and frameworks.
You’ll learn proven facilitation tools for diagramming and de-escalating conflict.
Facilitating change in organizations is hard, often lonely work. Leaders need peers to learn from and with. This course is your passport to a thriving peer-learning community and privileged access and discounts to future offerings from the instructors.
You’ll receive discounts on future workshops, in-person events, and other fun things along the way. One specific offer: if you participate in the next cohort of the Facilitation Leadership Lab, the cost of the workshop will be subtracted from the total cost of that course.
You'll have the opportunity to engage 1:1 with the instructors in a free coaching session after the workshop is complete.
Kate’s work as a facilitator, researcher, and organizational strategist has addressed a variety of public challenges, often with an intersection of technology. As an organizational development strategist, Kate has over 20 years of facilitation, mediation, and conflict resolution experience. She specializes in qualitative methodologies, including ethnography, user research, and design research. Applications have included organizational strategy, product design, policy recommendation, and programmatic design.
Kate has served as a consultant to Google, Facebook, the Trusted Elections Fund, Luminate, Mobius Executive Leadership, and the Make the Breast Pump Not Suck Project, among others. Kate also served as a consulting user researcher for the U.S. Digital Service within the Executive Office of President Barack Obama.
Kate is a graduate of Columbia University, where she received a Bachelor of Arts in Sociology. She holds a Masters in Public Policy from Harvard University’s Kennedy School of Government and an MBA from MIT’s Sloan School of Management.
Charley is a writer, teacher, and facilitator who works at the intersection of technology and social change. He founded Untangled, a newsletter and podcast on technology, people, and power, and teaches at George Washington University on related topics.*
Charley has spent much of his career facilitating multi-stakeholder collaborations. He currently leads the Public Technology Leadership Collaborative, a new peer-learning collective of scholars, researchers, and government leaders committed to addressing the social and cultural implications of data and technology. Before that, he led the Disinformation Action Lab at Data & Society, which won the University of Washington’s Center for an Informed Public inaugural ‘Award for Excellence’ for its multi-stakeholder work on the 2020 Census. Once upon a time, he co-founded and ultimately led the Center for Digital Development at the U.S. Agency for International Development.
He’s a graduate of the University of Washington (Go Huskies!) and the Harvard Kennedy School. Most importantly, he’s an obnoxiously proud uncle.
*This is a personal project and is not affiliated with Data & Society Research Institute or George Washington University.
Upon sign-up, participants will (1) complete a survey on their specific needs, (2) take a conflict self-assessment, and (3) review skills materials from the Facilitation Leadership Lab Workbook.
1:00 pm - 4 pm EST
Over 3 hours, participants will get specific and targeted help in managing conflicts and challenging principals in the workplace
Participants will have the opportunity to complete optional homework and get personalized feedback from the instructors.