With 16 years of experience conducting impactful research, Elizabeth has shaped the design of hundreds of websites, apps, services, and physical products for companies such as Shopify, Mozilla, Instacart, MTV, and Meta. Her experience is complemented by a PhD in Cognitive Psychology, which gives her a deep understanding of how users think, behave, learn, and remember.

Elizabeth is frequently invited to speak on topics related to UX at conferences and events, including UXPA, Web Directions, IXDA, and ConveyUX. She also teaches courses on user research methods for her clients' teams, as well as online with O’Reilly Media and Maven.

Outside of work, Elizabeth is a black-belt martial artist and mediocre banjo player — though she really spends most of her free time these days chasing after her 2-year-old daughter.

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