Interactivity and Communication
2 Weeks
·Cohort-based Course
Gain the imperative soft skills for product managers' careers and job performance.
Interactivity and Communication
2 Weeks
·Cohort-based Course
Gain the imperative soft skills for product managers' careers and job performance.
Course overview
In this highly interactive and practical course, you will learn to manage yourself and workplace relationships, and effectively communicate with diverse audiences and individuals encountered during a product manager's job.
Who is this course for
01
Experienced Product Managers
You are a product management professional (all levels) and seeking career growth.
02
New and Aspiring Product Managers
You are a beginner and wish do develop critical soft skills from the outset.
Key outcomes
Become a Communicator
Build the knowledge and skills to effectively communicate with diverse audiences and individuals encountered during a product manager's job.
Focus on Soft Skills That Matter
Identify crucial soft skills that often impact careers and the success of development projects more than business and technical skills.
Gain Visibility and Career Edge
Recognize the imperative soft skills that impact product managers' job performance, as nowadays, many of their activities are outbound oriented.
Upskill Yourself
Participate in soft skills exercises formulated in the context of a product manager's line of work.
Interactivity and Communication
Meet your instructor
Gabriel Steinhardt
- Developed the PMTK market-driven product management methodology, a globally adopted best practice with over 6,000 registered users worldwide.
- Personally trained over 3,000 professionals worldwide in PMTK.
- Author of two books on PMTK, published by Springer Verlag.
- Author of the Market-Value Pricing book, published by Springer Verlag.
- Over two decades of experience in product management with technology products.
- Marketing and information systems MBA.
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Interactivity and Communication
Course syllabus
01
Introduction
- Soft Skills Universe
- Right Blend of Skills
02
Business Competence
- Analyst Relations
- Product Demo
- Product Review
- IPO Road-Show
03
Social Competence
- Elevator Speech
- Customer Service
- Customer Importance
- Customer Expectations Management
04
Personal Competence
- Difficult People
- Product Management Interview
- Negotiation
- Professional Conduct
- Business Etiquette
- Telephone Interaction
- Email Etiquette
- Tying a Tie
- Effective Study
05
Internal Marketing
- Organizational Framework
- Work Environment
- Establishing Credibility
- Projecting Professionalism
- Success Factors
Course schedule
4-6 hours per week
Monday/Tuesday/Thursday
8:00am - 10:00am Eastern Standard Time
- Two weeks, 2-3 sessions per week, each session is 2 hours.
- Four sessions with a total of 8 hours over two weeks.
- Attendance is required.
Office Hours
- The instructor will host office hours outside of the lessons throughout the course to provide additional time to answer student questions.
- Attendance is voluntary.
Included in the course (free of charge!)
Blackblot Product Manager's Toolkit™ (PMTK) templates
Login credentials to the Blackblot Product Manager's Toolkit™ (PMTK) professional template collection.
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