Deliver Constructive Feedback That Inspires Action
2 Weeks
·Cohort-based Course
Discussing constructive feedback is challenging and emotional. Learn to deliver constructive feedback that is motivating and objective.
Deliver Constructive Feedback That Inspires Action
2 Weeks
·Cohort-based Course
Discussing constructive feedback is challenging and emotional. Learn to deliver constructive feedback that is motivating and objective.
Course overview
Feel confident that your constructive feedback will be effective
Bad feedback is vague, subjective, random, or unspoken. Stop avoiding tough feedback.
Give your team members the tools to succeed.
Who is this course for
01
You are a people manager who is hesitant when delivering constructive feedback.
02
You manage 3+ direct reports and spend the majority of your time working and interacting with others.
03
Your team has ambitious goals and you need to guide them to know how to be successful.
What you’ll get out of this course
4 steps to deliver constructive feedback
Learn how to word feedback clearly by applying a variation of the Center for Creative Leadership's feedback formula SBI.
Clarify the behavior your report needs to improve to be successful
Objectively define and communicate the behavior you want your team member to change to reduce negative responses and get results.
Make feedback actionable and motivating for your team
Adapt the impact of your feedback- or why your feedback is important. Communicate an impact that is motivating enough to evoke change while maintaining trust with your team member.
Tailor your approach in the feedback discussion
Evaluate the art of discussing feedback and assess the various positions you can take in a conversation to get the results you need.
Deliver Constructive Feedback That Inspires Action
What people are saying
Jennifer Yates
Idris Manley
Tami Brown
Tad Whitaker
Meet your instructor
Chelsea Seid
My name is Chelsea Seid and I am the founder and chief coach at Talent Praxis, Talent Praxis is a talent development practice dedicated to helping people turn ideas into actions to achieve their goals through one-on-one leadership coaching, people management training, and consulting. See more here: talent-praxis.com
I am an International Coaching Federation PCC-certified coach. I have been formally coaching for the past six years, partnering with 30+ companies and coaching 100+ managers, leaders, and executives. I have 15 years of experience managing and leading teams; leading business operations and strategy; and leading HR, talent development, and talent acquisition across a variety of industries. I also have 5 years of experience as a co-founder of a venture-backed scalable coaching startup.
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Deliver Constructive Feedback That Inspires Action
Course Syllabus
01
Session 1: The Formula
An easy formula to give tough feedback! When you need to deliver constructive feedback do you find yourself lost for words or fearful you will leave your audience upset or disinterested? Unspoken or poorly prepared feedback is the least effective. Discover the tools and confidence to deliver the feedback your team members need to be successful.
02
Session 2: Defining the Objective Behavior
Effective feedback includes an objective behavior, not a subjective evaluation. This “you are not asking for others’ ideas” not “you do not work collaboratively.” In this session, we will take feedback and dissect the objective behaviors to ensure your team members know exactly what you are asking them to do differently.
03
Session 3: Aligning Impact and Motivation
Feedback needs a why- “why is this important?” Your why, or impact, needs to be motivating enough to evoke change without breaking trust and disengaging your audience. We will craft your why so it aligns with the motivators of your audience, gives them the inspiration to do things differently, and maintains excitement in their work.
04
Session 4: Your Ask and Your Approach
So what’s next? Now that you have the wording for your tough feedback you need to consider how you will approach the conversation. In this session, we will discover how to apply situational leadership to adjust your approach to the needs of your team member and the situation at hand.
Course schedule
2 hours per week
Live Sessions, Cohort-style
4 hour-long sessions over 2 weeks
Meet with your instructor and other people managers for instruction and group activities to begin applying to tools to communicate constructive feedback.
Role-playing
Come prepared with 2-5 examples of constructive feedback you have communicated or need to communicate.
We will role-play scenarios to apply the tools in real time and put learning into practice.
Put Learning into Practice
Begin applying what you have learned. From each session consider not only what you are learning but also what you plan to do differently and how you can test your results.
Learning is better with cohorts
Easy tools you can apply tomorrow
This course teaches you simple tools to begin wording more effective feedback right away
Interactive role-playing
Learn exactly how to apply the concepts by practicing them live and role-playing out different scenarios to refine your feedback
Learn with a cohort of peers
Join a community of like-minded people who want to learn and grow alongside you