The Product Ops Pillars

7 Weeks

·

Cohort-based Course

Most people think Product Managers need to do it all but instead, build a stronger and more focussed product team with product operations.

Course overview

Unlock the Full Potential of Your Product: Master the Art of Product Operations

In "The Product Ops Pillars" course, You will start by gaining a foundational understanding of the three key pillars of product operations, how each pillar contributes to the overall success of a product and how they all work together.


Understand the Role - Product operations is a crucial function within an organization that focuses on ensuring efficient and effective product development, launch, and maintenance.


Learn to clearly define and communicate the value you bring to your team - Clearly articulate your purpose, contribution and priorities to ensure alignment with your team.


Uncover key allies and how to effectively collaborate with them - Learn how to identify and build strong relationships with key allies for cross-functional collaboration across, design, engineering, sales etc.


Master the daily tasks and responsibilities that will maximize your impact and drive results - Understand the key behaviours and habits to lead Product Operations and drive progress within your teams.


Through real-world case studies and hands-on exercises, you will also develop their ability to lead cross-functional teams, effectively communicate with stakeholders across different departments and manage conflicting priorities.



Who is this course for

01

Product Ops Managers who want to establish a robust and impactful service to their product team and business.

02

Product Leaders who need to build a consistent and reliable operations so they can focus more on strategy and leadership.

03

Product Managers who want to bring more consistency and speed to their product development method.

What you’ll get out of this course

Unlock the power of the product mindset

Adopting a product mindset means viewing the development and management of products as a continuous process of problem-solving and customer-centric decision-making. It leads to the creation of highly desirable and effective products that meet the needs of the target audience.

Learn from a tested and robust framework

You will gain a deep understanding of the three key pillars of product operations and will learn how each pillar contributes to the overall success of a product and how they all work together.

Skills to drive product success

You will gain the skills necessary to drive product success, such as data analysis, problem-solving, and decision-making. They will also learn how to use metrics to measure and track product performance, and how to make data-driven decisions.

Ability to lead cross-functional teams

You will learn how to lead cross-functional teams and how to effectively communicate with stakeholders across different departments. You will also learn how to manage conflicting priorities and drive alignment within the team.

Knowledge of best practices and tools

You will learn about best practices and tools used in product operations, such as product roadmapping, data analysis, and systems design. They will also learn how to use these tools effectively to drive product success.

Bonus materials

As a special bonus, you'll receive access to my personal swipe file of tools and checklists that i have used to drive success in my own career.

What people are saying

        “This playbook offers Product Leaders a fantastic framework to the components that make up Product Ops and will help you set your team up for success.”
Anabela Cesário

Anabela Cesário

VP of Product Operations, Outsystems
        “Product Pillars is a great entry into the world of product operations. Often product leaders are expected to provide an environment for everyone to do their best work but it gets sidelined when putting out all of the fires. Instead they can hire people to align their success with the success of the community of practice. This playbook is a great s
Chris Butler

Chris Butler

Lead Product Manager, Google

Meet your instructor

Simon Hilton

Simon Hilton

I have spent my career working in teams, leading teams and building teams within the digital products space. 


My talent is for designing the right people, process and tools to deliver upon a strategy that will drive adoption and growth.


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Course syllabus

01

Introduction to Product Operations

In this module, you will learn the basics of product operations and the role it plays in an organization

02

Building a Team Identity

In this module, learn strategies for establishing & communicating team values to the rest of the organization: defining mission, goals & priorities, demonstrating them in work & regularly communicating progress. Involve other departments & seek input to build relationships & a shared understanding of team's value to the organization.

03

Uniting People with Processes and Tools

In this module, you will learn about the importance of aligning people, processes, and tools in order to drive successful product operations. You will learn about the different types of processes and tools used in product operations, such as product roadmapping, data analysis, and project management, and how to use them effectively.

04

Creating Cross Organisational Alignment

In this module, you will learn about the importance of creating alignment across different departments and stakeholders in an organization to drive successful product operations.You will learn about the different stakeholders involved in product operations, such as product managers, engineers, and executives, and how to communicate and col

05

Making the Right Data Easily Available

In this module, you will learn about the importance of data in product operations and how to make the right data easily available to drive successful product decisions. You will learn about different types of data and how to analyze it effectively, including understanding key metrics, segmentation, and statistical analysis.

06

The Product Method on the Product Team

In this module, you will learn about the Product Method, a framework for product development and management that can be used on the product development flow to drive successful product operations. You will learn about the different stages of the product development process, including discovery, validation, development, and launch.

Learning is better with cohorts

Learning is better with cohorts

Active hands-on learning

This course builds on live workshops and hands-on projects

Interactive and project-based

You’ll be interacting with other learners through breakout rooms and project teams

Learn with a cohort of peers

Join a community of like-minded people who want to learn and grow alongside you

Frequently Asked Questions

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The Product Ops Pillars