4.9
(7 ratings)
2 Weeks
·Cohort-based Course
Advance your career and drive strategic impact by tapping into the participants no one talks about, your cross-functional partners.
This course is popular
3 people enrolled last week.
4.9
(7 ratings)
2 Weeks
·Cohort-based Course
Advance your career and drive strategic impact by tapping into the participants no one talks about, your cross-functional partners.
This course is popular
3 people enrolled last week.
Course overview
Here's the thing, your research doesn’t matter if your stakeholders are skeptical.
Sure they hired you to conduct research, but that doesn't mean they're bought in.
Do you find yourself stuck in a loop of canceled stakeholder meetings and disregarded research? Are you constantly running from one stakeholder request to "run a survey” to another?
We've heard it all. So many people come to us frustrated, asking for help because yet again they...
... did user research that went nowhere
... fulfilled stakeholder’s asks only to be told “that’s not helpful”
... lack a seat at the decision-making table
And that's where we come in!
We believe that choosing the right method to answer stakeholder questions is what makes for impact and success, but it’s really about learning your stakeholders and their concerns that gets you there.
This is not something that gets taught in boot camps or most UXR master programs.
This course aims to empower you with the tools you need to lead your stakeholders along the journey of discovery and obtain buy-in, position yourself like an expert, push back with confidence, and “sell” a new approach.
We'll help you:
* treat your stakeholders like research participants
* cut through the research request noise
* obtain buy-in from the start
* use your precious time well
* make sure your stakeholders take your fabulous research and actually use it
* position yourself as a trusted partner and expert with key decision makers
We'll do this with:
* an immediately actionable and applicable template for success
* stories of our own experiences and learnings
* a toolbox of our favorite tricks and tips
* engaging roleplaying and put-it-into-practice activities
01
Junior and mid-career user researchers who want to accelerate their career with stellar stakeholder management skills
02
Researchers looking to move from being a ticket-taker to becoming a trusted partner for your design, PM, and Eng stakeholders
03
Researchers who struggle with being stuck in an endless loop of low-impact prototype evaluation research
04
Current or past academic researchers who want to succeed in the industry
Framework for zeroing in on the most impactful research you can do now
How to distinguish which research requests truly have the time commitment and support behind them, so you can do your best work and not run after stakeholders.
Push back on unreasonable requests with confidence
How to say a nuanced yes to incoming research requests so you can focus on the research that matters. You’ll leave with a script and actionable set of questions to speak up and the confidence to do so respectfully.
Get to the bottom of each stakeholder request
Never execute irrelevant research again. You will learn to treat your stakeholders like research participants with a set of actionable questions you can use anytime.
Become a true partner to your stakeholders
Learn how to move from a ticket-taker to a true collaborator
6 interactive live sessions
Lifetime access to course materials
18 in-depth lessons
Direct access to instructor
3 projects to apply learnings
Guided feedback & reflection
Private community of peers
Course certificate upon completion
Maven Satisfaction Guarantee
This course is backed by Maven’s guarantee. You can receive a full refund within 14 days after the course ends, provided you meet the completion criteria in our refund policy.
How to Uplevel Stakeholder Management for User Researchers
Week 1
Sep 15
Events
Sun, Sep 15, 4:00 PM - 7:00 PM UTC
Modules
Week 2
Sep 16—Sep 22
Events
Wed, Sep 18, 4:00 PM - 5:00 PM UTC
Fri, Sep 20, 4:00 PM - 5:00 PM UTC
Sun, Sep 22, 4:00 PM - 7:00 PM UTC
Modules
Week 3
Sep 23—Sep 27
Events
Wed, Sep 25, 4:00 PM - 5:00 PM UTC
Fri, Sep 27, 4:00 PM - 5:00 PM UTC
Bonus
Modules
4.9
(7 ratings)
Author name
Author name
Principal Researcher
Amanda is a seasoned UX researcher and manager with a robust background at leading tech companies including Asana, Lyft, HUGE, and Google.
She's most passionate about empowering clients through artful research and strategic inquiry, while using data as a north star for decision-making, and often speaks internationally about her process and the products she’s helped bring into the world.
Perhaps the best part of her job is creating bespoke trainings and workshops for teams of all levels and adjuncting at NYU. Above all else, Amanda sees herself as an experiential educator who makes learning engaging, practical, and memorable.
Outside of her professional endeavors, Amanda is a devoted experimenter and maker- prototyping designs from the laser cutter in her NYC bedroom, testing and tasting new cookie recipes, and running after her greatest creations, 3 little kids.
Senior UX Research Manager
Anna is a UX Research leader with 20 years of experience in the field, currently a Senior User Research Manager at Zillow. In addition to working as a hands-on researcher at Google for over 10 years, Anna has build, grew and led diverse UXR teams at Betterment, Compass, and Meta.
Anna has a deep passion for mentoring and coaching and has been teaching a User Research class as an adjunct professor for the Cornell Tech Studio master program for the last three years. Anna is also an active mentor with Tech Stars accelerator, advising start-up founders on user needs discovery.
Anna's goal is to help researchers at any level realize their full potential, especially when it comes to skills rarely taught in HCI programs: stakeholder management, storytelling, and growing and developing their influence within the organization. Anna believes that above and beyond methods and interview facilitation, knowing how to ask the right questions, especially at the beginning of a research project is the key to unlocking full potential of user research.
Join an upcoming cohort
Cohort 2
$550
Dates
Payment Deadline
Don't miss out! Enrollment closes in 8 days
Cohort 3
$550
Dates
Payment Deadline
4-6 hours per week
Tuesdays & Thursdays
12:00pm - 1:00pm EST
Formal presentations and engaging activities
Weekly projects
2 hours per week
Actionable and immediately applicable lessons to practice between class sessions.
[Optional] AMAs // Office hours
4 hours
Optional time to chat about any course content, homework, or things that are coming up for you at work. Offered on Wednesday and Fridays for the weeks the course runs.
Active hands-on learning
This course builds on live workshops and hands-on projects
Interactive and project-based
You’ll be interacting with other learners through breakout rooms and project teams
Learn with a cohort of peers
Join a community of like-minded people who want to learn and grow alongside you
What happens if I can’t make a live session?
I work full-time, what is the expected time commitment?
What’s the refund policy?
I work at a company; can I expense this course with my employer?
Do you offer scholarships?
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Join an upcoming cohort
Cohort 2
$550
Dates
Payment Deadline
Don't miss out! Enrollment closes in 8 days
Cohort 3
$550
Dates
Payment Deadline
$550
4.9
8 days left to enroll