Class is in session
4 Weeks
·Cohort-based Course
Turn new users into happy, lifelong customers using a proven framework.
Class is in session
4 Weeks
·Cohort-based Course
Turn new users into happy, lifelong customers using a proven framework.
Course overview
If you've been in the SaaS space for some time, you're probably all too familiar with these problems:
❌ Free accounts don’t convert to paid nearly as often as you would like.
❌ A large chunk of users never experience the full value of the product.
❌ Tons of free accounts get opened, but the users disappear and never fully activate.
The problem usually comes down to one core issue: your product’s onboarding.
And that’s because today’s users don’t have the time (or the patience) to try and figure things out by themselves.
They expect things to be intuitive. Easy. And fast.
Which means that even if you have a brilliant product, product-market fit, and the sexiest UI...
If your onboarding is anything less than silky-smooth, your users will quit before ever achieving those mind-blowing “Aha!” moments. 😵
In this live cohort-based course, I'll help you apply the 6-step proven strategy used by giants like Mixpanel, Ubisoft, and Outsystems that will get you more loyal customers in a fraction of the time.
01
You're a product leader or manager who is sick of your product's onboarding not giving you the results you want.
02
You're a growth marketer or CS manager who wants a proven onboarding strategy that activates and converts users into paying customer.
03
You're a founder with marketing, design, or product chops who wants setup a self-serve onboarding experience for new users.
You'll be able to identify bottlenecks and fix usability flaws in your user onboarding experience using a data-based approach.
You'll be able to confidently build and deliver first product experiences that help new users easily adopt new habits with your product.
You'll be able to quickly apply concepts from the course using the templates and cheat sheets that I use for all my clients.
You'll be invited to a private online group where you can find support and friendship from your peers, and reach out to me any time you have a question.
You'll get guidance and feedback in an intimate setting from Ramli John, Andrew Capland, and Gia Laudi.
SaaS Onboarding Masterclass
Week 1
Week 1
Nov 28—Dec 3
Events
Tue, Nov 28, 5:00 PM - 6:00 PM UTC
Thu, Nov 30, 5:30 PM - 6:30 PM UTC
Modules
Week 2
Week 2
Dec 4—Dec 10
Events
Tue, Dec 5, 5:00 PM - 6:00 PM UTC
Thu, Dec 7, 5:00 PM - 6:00 PM UTC
Modules
Week 3
Week 3
Dec 11—Dec 17
Events
Tue, Dec 12, 5:00 PM - 6:00 PM UTC
Thu, Dec 14, 5:00 PM - 6:00 PM UTC
Week 4
Week 4
Dec 18—Dec 19
Events
Tue, Dec 19, 5:00 PM - 6:00 PM UTC
Nir Eyal
Andrew Capland
Amanda Natividad
Hiten Shah
Corey Haines
Katelyn Bourgoin
Growth Coach and Author of Bestselling Book "Product-Led Onboarding"
Ramli John is the Content Director at Appcues and author of the bestselling book Product-Led Onboarding.
As a SaaS growth coach, he’s worked with companies such as Mixpanel, Microsoft, Ubisoft, and more to improve their onboarding and accelerate their growth.
Ramli has helped train hundreds of the world's fastest-growing product-led companies to level up their user onboarding experience to turn more users into lifelong customers.
I've compiled +213 of the best SaaS onboarding emails (and growing) from top companies like Shopify, Webflow, Wistia, and more.
Active hands-on learning
This course builds on live workshops and hands-on projects
Interactive and project-based
You’ll be interacting with other learners through breakout rooms and project teams
Learn with a cohort of peers
Join a community of like-minded people who want to learn and grow alongside you