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Team Alignment 101 for Small Business

10.0

(3 ratings)

·

2 Weeks

·

Cohort-based Course

Create a "V1 Operations Manual" you can build upon for years to come. In 2 weeks.

Hosted by

Tamara Kemper, M.Ed.

CEO/Founder of The Process Mavens, 20 years of Instructional Design, altMBA grad

Course overview

Get your roles & responsibilities out of your head and delegate with ease.

Providing a clear vision of what success looks like and how everyone on the team fits into that vision is your most important job as CEO of your small business.


Stop putting it off.


I'll show you how. All I need is 2 weeks.

This course is for Mission-Driven Small Business Owners who...

01

dream of cloning themselves so they could spend more time on the most important things.

02

know they're on the verge of letting down clients and team if they don't start delegating.

03

are growing quickly and can't put off investing in their operations any longer.

04

care deeply about excellence in everything they do.

When you codify your roles, responsibilities, and success measures, you'll enjoy...

Aligned Team 👫

Show your team how their roles and responsibilities fit into the company mission and structure, to make getting things done more efficient and meaningful for the whole team.

Clear Ownership 🙋🏽‍♀️

Get clear on your business's key responsibilities and who owns them, so you'll never have to ask "Who's in charge of XYZ?" again!

Freedom from the Stuff You Hate ⭐️

Delegate with clarity, so you can free up hours of time doing tasks you dread and focus on your most valuable work.

Simpler Training 📘

Record how to do the most essential tasks, so new employees can get up to speed quickly without so much heavy lifting from you.

Excellent Client Experiences 🏆

Communicate the standards of excellence for your most essential tasks, so your clients will get an amazing experience every time. (And your team won't have to guess what "good enough" means!)

Peace of Mind ✌️

Easily look up how to do everything from running payroll to sending client emails, so you won't have to worry that all will be lost if a key employee leaves the company.

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You don't have time to figure out how to build your operations manual. (And you'll probably overthink it anyway.)


Let us guide you through the our proven process so you can get it handled and get back to work.

10.0

(3 ratings)

See what people are saying

        You will go from where you are now to having roles + responsibilities outlined and documented in two weeks. You will receive VERY valuable coaching all along the way that will shift the way you think of these "boring" tasks and help make them manageable and powerful.
Alison Crosthwait

Alison Crosthwait

alisoncrosthwait.com
        Tamara has an incredible grasp on the nuances of roles and responsibilities and how a business owner should think about them for their business. The course has very quickly helped to have framework both in my mind and on "paper" for all the things that go into my business and how I will delegate all the work.
Vahe Ohannessian

Vahe Ohannessian

Boston Architects & Builders
        It's easy to feel overwhelmed or lost on a project like this where you see the value but have no idea where to start. That's where the pros at Process Mavens come in and break it down into achievable chunks.
Josh Moog

Josh Moog

Barnett Plumbing
        We felt overwhelmed by the thought of trying to put what was in our heads into a training manual. We had no idea how to do that or where to start. Tamara's amazing process made it so much easier!
Megan Eldridge

Megan Eldridge

Scribble 2 Script
        Tamara and her truly wonderful team are the very best. They helped us find order in our chaos and made it possible for us to capture processes and procedures that had been floating like ghosts through our organization for years.
Geoff Welch

Geoff Welch

Dateline Digital Printing
        Some people have that amazing gift of being able to distill complicated processes into bite-sized, logical and coherent steps. The entire process was painless and incredibly helpful to our entire team - and allowed us to better understand our workflows and facilitate our onboarding / training process. Highly Recommend The Process Mavens!
David Verwer

David Verwer

MODE Commercial Property Management
        Tamara is outstanding. She helped our organization significantly up our game surrounding documenting existing processes.
Josh Bopp

Josh Bopp

Focus IT
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Join an upcoming cohort

Team Alignment 101 for Small Business

Cohort 2

$800 USD

Dates

Jan 30 - Feb 10, 2023

Payment Deadline

Jan 29, 2023

Meet your Process Maven

Tamara Kemper, M.Ed.

Tamara Kemper, M.Ed.

Founder & CEO of The Process Mavens

In the last 4+ years, my team at The Process Mavens and I have helped dozens of fast-growing teams build employee training & operations manuals so they can scale WHILE staying a wonderful place to work. 


This work is literally all we do. And we're damned good at it.


We've developed our methods the hard way through trial and error, because this work is never the most urgent thing on your list. But it's critical if you want to scale your impact.


I built this course so small business owners can skip the "figuring it out" part of documenting processes and GET. IT. DONE.


I hold a masters degree in Instructional Design from Arizona State University and have spent my career teaching in classrooms, leading edtech curriculum projects, and streamlining and automating workflow processes.

I was one of the first 8 Trainual Certified Consultants (affiliate link) in 2018, and a recipient of altMBA's Kopp Award for “generosity in helping others.”

A pattern of wavy dots
Join an upcoming cohort

Team Alignment 101 for Small Business

Cohort 2

$800 USD

Dates

Jan 30 - Feb 10, 2023

Payment Deadline

Jan 29, 2023

Course syllabus

01

Align Your Roles

If you're not clear on all the roles in your business, neither is your team! Using our template, you'll define exactly how each role drives results in your business and determine who sits in which role so everyone can get clear on how they fit into the bigger mission!

02

Define Responsibilities

When everyone in your business knows which responsibilities belong to them, you can feel at ease that nothing will get dropped. In this module, you'll collect and organize all of the key responsibilities that keep your business running, including your own!

03

Standards of Excellence

You know exactly how you want things done in your business, but if you want to scale, you have to teach others to meet your level of excellence. In this module, you'll develop Standards of Excellence for your most critical employee responsibilities so you'll have peace of mind that your employees know how to do things the right way

04

Work Instructions

You do NOT need to write SOPs or process steps to have an Operations Manual! In this module, you'll learn our no-frills process for capturing and cataloging the "how-to's" for your most essential tasks. (All without writing a single SOP!)

05

Get Ready to Launch

You can write down all the things, but if your team never actually uses it, then what was the point? In this module, you'll create a communication plan for launching your V1 Ops Manual with your team and make a plan for what's to come in version 2!

Course schedule (11/28 - 12/9)

4-6 hours per week for 2 weeks
  • Mondays & Wednesdays - LIVE Workshops

    8am - 9am Pacific

    Join us for our live workshops where we'll guide you through every step of the process to document your business.

  • Tuesdays, Thursdays & Fridays - OPTIONAL

    8am - 9am Pacific

    Join us for an OPTIONAL co-working session to get your questions answered and your projects DONE!

  • Weekly projects (Can be completed DURING Co-Working Sessions)

    Plan 2+ hrs/week

    In order to get your V1 Operations Manual published and shared to your team, you'll need to put in a few hours during the week to complete your projects on your own.


    NOTE: This course is fluff-free - every project is a step towards your completed operations manual.

Learning is better with cohorts

Learning is better with cohorts

Active learning, not passive watching

This course builds on live workshops and hands-on projects

Interactive and project-based

You’ll be interacting with other learners through breakout rooms.

Learn with a cohort of peers

Join a community of like-minded people who want to learn and grow alongside you

A pattern of wavy dots
Join an upcoming cohort

Team Alignment 101 for Small Business

Cohort 2

$800 USD

Dates

Jan 30 - Feb 10, 2023

Payment Deadline

Jan 29, 2023

Frequently Asked Questions

What happens if I can’t make a live session?
I work full-time, what is the expected time commitment?
What’s the refund policy?
A pattern of wavy dots
Join an upcoming cohort

Team Alignment 101 for Small Business

Cohort 2

$800 USD

Dates

Jan 30 - Feb 10, 2023

Payment Deadline

Jan 29, 2023

$800 USD

10.0

(3)

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2 Weeks