Customer Discovery Bootcamp for Product Leaders

2 Weeks

·

Cohort-based Course

🚀 Validate a new product idea in 14 days

Previously at

Microsoft
Nokia
Warner Bros.

Course overview

Rapidly validate product ideas that solve real customer problems

Most people think you need a developer or MVP to validate your product idea.


That's not true.


The best product leaders know how to de-risk a product before bringing a technical co-founder or developers onto the team.


By the end of the course, you will be equipped with a robust toolkit for customer discovery and idea validation that can be performed without technical expertise.


You will gain the skills to significantly reduce the risk of building products that don't meet market needs.


Learn to navigate the crucial early stages of product ideation and validation, mastering techniques to deeply understand your target customers and their problems.


Develop proficiency in defining customer segments, recruiting customers, and conducting interviews that gather actionable insights.


Distill these insights into compelling value propositions and identify key business assumptions.


The course culminates in teaching you how to design and execute Minimum Viable Tests, enabling rapid validation of your product ideas with minimal resources and no developers


This skillset is crucial not only for startup founders but also highly valuable for product managers in established companies, helping them make more informed, customer-centric decisions throughout the product development lifecycle.

Who is this course for

01

Startup founders and CEOs who want to increase the odds of their startup's success.

02

Motivated Product Managers who want to build confidence and develop skills to launch successful new products.

03

Hands-on Designers and Marketers who want to deeply understand customer needs and pain points

What you’ll get out of this course

Validate a new product idea in 14 days

Practice an entire end-to-end customer discovery process. You aren't required to bring your own product idea but you can use the class to test one.

Formulate interview questions that reveal customer pain-points and problems

The course will teach strategies for crafting insightful questions. Students will practice creating question sets, receive peer feedback, and refine their approach through iterative exercises.

Conduct and evaluate customer interviews to gather actionable insights

Students will learn interviewing techniques and practice with peers. They'll then conduct real customer interviews, analyze the results, and present their findings to the class.

Develop a compelling value proposition based on customer discovery findings

Using insights from customer interviews, students will learn to craft and refine value propositions. 

Design Minimum Viable Tests to validate business assumptions

The course will introduce the Minimum Viable Test Framework, a pre-cursor to an MVP. Students will identify key business assumptions, design appropriate tests, and create plans to validate their ideas before working with developers.

What’s included

Pete Mauro

Live sessions

Learn directly from Pete Mauro in a real-time, interactive format.

Lifetime access

Go back to course content and recordings whenever you need to.

Community of peers

Stay accountable and share insights with like-minded professionals.

Certificate of completion

Share your new skills with your employer or on LinkedIn.

Maven Guarantee

This course is backed by the Maven Guarantee. Students are eligible for a full refund up until the halfway point of the course.

Course syllabus

6 live sessions • 13 lessons • 3 projects

Week 1

Aug 12—Aug 18

    Aug

    12

    Define customer segments, assumptions and problem hypothesis

    Mon 8/124:00 PM—5:00 PM (UTC)

    Aug

    12

    Optional: Open office & project review

    Mon 8/125:00 PM—5:30 PM (UTC)
    Optional

    Aug

    16

    Formulate interview questions that identify customer problems

    Fri 8/164:00 PM—5:00 PM (UTC)

    Aug

    16

    Optional: Open office & project review

    Fri 8/165:00 PM—5:30 PM (UTC)
    Optional

    Module 1: Define customer segments, assumptions and problem hypothesis

    5 items

    Module 2: Formulate interview questions that identify customer problems

    4 items

Week 2

Aug 19—Aug 23

    Aug

    19

    Conducting Effective Customer Interviews: Interactive Bootcamp

    Mon 8/194:00 PM—5:30 PM (UTC)

    Aug

    23

    Analyzing Customer Feedback and Iterating Product Ideas

    Fri 8/234:00 PM—5:00 PM (UTC)

Post-course

    Module 3: Conducting effective customer interviews

    4 items

    Module 4: Evaluate the solution with Minimum Viable Tests

    3 items

Meet your instructor

Pete Mauro

Pete Mauro

3x Founder and Product Leader ex Microsoft, Nokia, Warner Bros. Discovery

Pete Mauro spent his career launching pioneering hardware and software products at Microsoft, Nokia, Warner Bros. Mobile and his own startups.


In 2011, Mauro helped Eric Ries launch 'The Lean Startup' to a group of 3,000 Los Angeles entrepreneurs, which forever changed how he developed new products.

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Customer Discovery Bootcamp for Product Leaders

Course schedule

4-6 hours per week

  • Mondays & Fridays

    9:00 - 10:30am Pacific Time

    Office hours available

  • Weekly projects

    1.5 - 2 hours per week

    Schedule items can also be used to convey commitments outside of specific time slots (like weekly projects or daily office hours).

Free resource

Customer Interview Cheat Sheet

Formulate effective interview questions to identify customer problems.


Differentiate between good questions that gather valuable customer insights and bad questions that will bias your interview.

Get this free resource

Learning is better with cohorts

Learning is better with cohorts

Active hands-on learning

This course builds on live workshops and hands-on projects

Interactive and project-based

You’ll be interacting with other learners through breakout rooms and project teams

Learn with a cohort of peers

Join a community of like-minded people who want to learn and grow alongside you

Frequently Asked Questions

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Customer Discovery Bootcamp for Product Leaders