Behavioral Design Foundations: Master the Make it Toolkit

Cohort-based Course

Learn how to design with the mind in mind using the world’s most actionable behavioral design method.

Trusted by private and public orgs

United Nations Geneva
SCB Group
The Hong Kong Polytechnic University
AI and Robotics Ventures
PTTEP

Course overview

Turn behavioral science into your superpower with the Make it Toolkit

In this course, you’ll move from simply knowing about psychology to using it to design real change. You’ll master the 5 Laws of Human Behavior and the 15 Make it Strategies, and apply them directly to your own projects through hands-on exercises and a capstone challenge. By the end, you’ll unlock Make it Toolkit Level 1, and think, design, and act like a behavioral designer — ready to influence decisions and create lasting impact

Who is this course for

01

01 — Product Managers, Entrepreneurs, and Marketers

who want to understand human behavior and design solutions that persuade and engage.

02

02 — UX Designers and Gamification Enthusiasts

with or without prior experience, who want to level up their psychology and design skills.

03

03 — Change Agents and Professionals in Health, HR, or Policy

who are applying psychology insights r in the digital or organizationaal space

What you’ll get out of this course

1. Understand the 5 Laws of Human Behavior and how they shape everyday decisions.

You’ll learn the psychological principles that govern why people do what they do — from habits to decision-making — and how to apply them to design smarter products, services, and experiences.

2. Learn the 15 Make it Strategies to design behavior-changing products and services.

You’ll master a proven set of strategies backed by behavioral science and case studies from leading organizations, giving you a practical playbook for influencing action and creating lasting change.

3. Identify barriers to action and apply science-backed tactics to overcome them.

You’ll discover the most common obstacles that stop people from acting — such as friction, lack of motivation, or choice overload — and learn hands-on tactics to remove these barriers effectively.

4. Use the Make it Toolkit to design, test, and refine your own behavior-focused interventions.

You’ll apply everything you’ve learned in a capstone project, using the toolkit to design real interventions, test them with peers, and refine them with instructor feedback — leaving with ready-to-use solutions for your work.

What’s included

Massimo Ingegno

Live sessions

Learn directly from Massimo Ingegno in a real-time, interactive format.

Lifetime access

Go back to course content and recordings whenever you need to.

Community of peers

Stay accountable and share insights with like-minded professionals.

Certificate of completion

Share your new skills with your employer or on LinkedIn.

Maven Guarantee

This course is backed by the Maven Guarantee. Students are eligible for a full refund up until the halfway point of the course.

Course syllabus

Week 1

Feb 4—Feb 8

    Foundations of Behavioral Design

    0 items

    Feb

    4

    Session 1

    Wed 2/48:00 AM—9:30 AM (UTC)

    Feb

    7

    Session 2

    Sat 2/78:00 AM—9:30 AM (UTC)

Week 2

Feb 9—Feb 15

    The 5 Laws of Human Behavior

    0 items

    Feb

    11

    Session 3

    Wed 2/118:00 AM—9:30 AM (UTC)

    Feb

    14

    Session 4

    Sat 2/148:00 AM—9:30 AM (UTC)

Week 3

Feb 16—Feb 22

    The 15 Strategies of Influence and Change

    0 items

    Feb

    18

    Session 5

    Wed 2/188:00 AM—9:30 AM (UTC)

    Feb

    21

    Session 6

    Sat 2/218:00 AM—9:30 AM (UTC)

Week 4

Feb 23—Feb 28

    From Insight to Intervention

    0 items

    Feb

    25

    Session 7

    Wed 2/258:00 AM—9:30 AM (UTC)

    Feb

    28

    Session 8

    Sat 2/288:00 AM—9:30 AM (UTC)

Tools and templates to make your life easier.

Tools and templates to make your life easier.

1 - Collaborative Ideation Board

Digital whiteboard with the digital version of the Make it Box for remote collaboration

2 - Make it Playbook

Your downloadable guide to revisit they key concepts, and get unstuck any time you communicate and design

3 - MakeitGPT

Your Make it toolkit Pro. Let me help you do some magic.

This is why people love it:

        The magic of this course is in going a step beyond the basic theory of behavioral sciences, such as the COM-B model, which is also mentioned. Another side of the coin is used to explain practical situations and understand what the important aspects are of our day-to-day decisions, so we are able to create interventions using the BeSci lenses. 
Sara Palacio Restrepo

Sara Palacio Restrepo

Behavioral Scientist
        It's one of the best courses I've taken on behavioral science. It's extremely well-structured and has great examples. I definitely recommend it.
Paola Berenzon

Paola Berenzon

Corporate Strategic Analytics & Policy Expert | Evidence-Based Decision Making | Human-Centered Approach
        Take this course if you want to learn the foundations of behavioral design that can help you today! It's broken into bite-sized, very consumable, and engaging content. It provides real-life experiences that bring the content to life. Don't miss it!
Susanne Winchell

Susanne Winchell

Chief of Staff, Executive Operations Leader
        I joined the Make It Starter course to strengthen my approach to AI Governance trainings. One idea that has stayed with me is this: “everyone is in the business of influencing behaviour. An incredible course that is worth every second of your time!
Mahmoudat Sanni-Oba

Mahmoudat Sanni-Oba

AI Governance Consultant
        Taking this course truly helped me consolidate my knowledge in behaviour design. I now feel empowered and confident to apply these concepts directly to my work, and my projects have become more complete and impactful as a result. I’m bringing a fresh and more effective perspective to the table, which has been a huge differentiator.
Soraia Soares

Soraia Soares

UX/UI Designer
        I am a mentor and coach, with no background in design. This course offers simple and practical tools that can help people develop better behaviors and habits for their lives and work. Definitely recommended for anyone seeking an effective framework to help others grow, live, and work better.
Fabio Salvadori

Fabio Salvadori

Author of "Becoming the Mentor" | Mentor | Coach
        If you're looking to learn behavioral science for the first time—or deepen your understanding, the Make it starter by Make it Toolkit is one of the most effective, well-designed courses I've taken. The lessons are well designed, the stories are entertaining, and you can tell there is a lot of knowledge, effort, and love behind.
Natalia Riveros Anzola

Natalia Riveros Anzola

Strategic Communications & Behavioral Studies for Social Impact & Business strategy
        The Make It Toolkit is a practical framework to solve problems based on behavioural science. I absolutely love the course!
Noreen Cabral

Noreen Cabral

Customer Experience Leader - Forrester CX Certified | CXPA Member
        Finally, a Behavioural Design Course That’s Practical, and honestly—it was exactly what I needed.
Brendan O'Driscoll

Brendan O'Driscoll

Safety Specialist
        Everything you hope for and more! I went into this course wanting to learn about the Make It Framework and I left not only understanding the framework, but more importantly, I gained a more nuanced understanding of human behavior and psychology.
Juan Carlos Miguel Mendoza

Juan Carlos Miguel Mendoza

Strategic Change Leader

Meet your instructor

Massimo Ingegno

Massimo Ingegno

Creator of the Make it Toolkit and CEO, Make it Lab

Massimo has been defined as one of the world’s leading Behavior and Gamification Designers and has pioneered this field in Southeast Asia. Driven by the mission of making behavioral science more accessible and actionable, he has trained 2000+ design and business leaders and is currently advising the United Nations on behavioral science and AI.

United Nations

United Nations Geneva

The Toolkit Behind My Upcoming Book (Coming 2026)

The Toolkit Behind My Upcoming Book (Coming 2026)

Exclusive Early Access 

Get sneak peeks at key insights before the book is released.

Signed Copy 

Receive a free signed copy when the book is published.


Special Thanks 

Be acknowledged as an early supporter.

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Behavioral Design Foundations: Master the Make it Toolkit

Course schedule

4-5 hours per week

  • Weekly Live Call

    Wednesdays & Saturdays 90-min calls

    🇬🇧 London (GMT): 8:00 AM – 9:30 AM

    🇪🇺 EU (CET): 9:00 AM-10:30 AM

    🇿🇦 South Africa (SAST): 10:00 AM – 1:00 PM

    🇹🇭 Bangkok (ICT): 3:00 PM – 4:30 PM

    🇸🇬 Singapore (SGT): 4:00 PM – 5:30 PM

    🇮🇳 India (IST): 1:30 PM – 3:00 PM

    🇦🇺 Sydney (AEDT): 7:00 PM – 8:30 PM

  • Weekly projects

    2 hours per week (Optional)

    Apply the toolkit to your own challenge through light exercises and reflection prompts

Learning is better with cohorts

Learning is better with cohorts

Active hands-on learning

This course builds on live workshops and hands-on projects

Interactive and project-based

You’ll be interacting with other learners through breakout rooms and project teams

Learn with a cohort of peers

Join a community of like-minded people who want to learn and grow alongside you

Frequently Asked Questions

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Behavioral Design Foundations: Master the Make it Toolkit