Community-Led Growth: Unlocking Sustainable, Human-Driven Growth

4.8 (15)

·

2 Weeks

·

Cohort-based Course

Turn community into your biggest growth engine—build, scale, and prove the ROI of CLG to drive loyalty, retention, and organic acquisition.

This course is popular

3 people enrolled last week.

operator at

Pinterest
Compass Real Estate
Cameo
Mercury Bank
LinkedIn

Course overview

Supercharge your brand’s growth and retention through natural human behavior.

As traditional growth channels become more expensive and less effective—rising CAC, ad fatigue, and impersonal automation—brands need new ways to drive sustainable growth.


Community-led growth (CLG) isn’t just a marketing tactic—it’s the key to sustainable brand affinity, word-of-mouth acquisition, and long-term customer retention. In today’s landscape, customers are increasingly skeptical of ads, burned out by impersonal automation, and looking for connection. Brands that build thriving communities don’t just sell products—they create movements.


This course will teach you how to harness human behavior, psychological triggers, and strategic frameworks to turn your most engaged users into brand evangelists — without relying on expensive paid marketing.



Why Community-Led Growth?

A well-built CLG strategy leads to:


Increased Brand Loyalty: Customers feel a sense of belonging and become repeat buyers.

Stronger Emotional Connection: A community fosters attachment, making customers less likely to switch to competitors.

Higher Organic Growth: Community-driven customers refer others, reducing marketing costs and increasing conversion rates.

Resilience to Negative Experiences: A strong brand-community relationship makes customers more forgiving of setbacks.


Whether you're a founder, marketer, or community leader, this course will give you the playbook to design a CLG motion that fuels sustainable growth and retention.



In this course you'll learn how to:


Design a CLG strategy that aligns with business goals and drives measurable impact

Track and present key ROI metrics (CAC reduction, retention impact, revenue influence)

Position CLG as a scalable, repeatable growth engine—not a “nice-to-have”

Identify and empower your most engaged users to drive organic acquisition



Why Learn From Me?

I’ve spent over a decade designing growth loops, engagement ecosystems, and community-led strategies across multiple industries.

I’ve tested these strategies as an operator inside startups and large brands, as well as founding my own $300k ARR community, learning how to adapt CLG to different business models, goals, and challenges.

In this course, I’ll equip you to do the same—whether you’re launching a brand-new community or optimizing an existing one.


This course is designed specifically for...

01

Growth Marketers & Operators

Discover sustainable acquisition channels and funnels beyond paid ads.

02

Community Leads & CX Leaders

Strengthen existing engagement, prove ROI and connect community to business metrics.

03

Founders & Product Leaders

Activate effective and sustainable growth engines with limited resources.

You'll leave this course with:

A Community-Led Growth Strategy Built for Scale and Impact

We’ll analyze CLG approaches across B2B, B2C, and B2B2C models so you can design a strategy that directly impacts user acquisition, retention, and revenue growth.

Psychological Frameworks To Drive Loyalty & Advocacy

Community isn’t just about gathering people—it’s about understanding what makes them stay, contribute, and evangelize. You’ll learn to:

  • Build engagement loops that feel natural, not forced
  • Leverage social proof, reciprocity, and identity psychology to drive organic referrals

A Monetization & Growth Roadmap

Free vs. paid communities—how to determine which is right for your model

How to justify CLG investment to leadership by linking community growth to reduced churn & marketing spend

Revenue opportunities within CLG (sponsorships, upsells, partnerships)

The Right Tools to Scale & Measure CLG

We’ll cover:

  • The best platforms for building and managing a community
  • Automation & engagement tools to increase retention and referrals
  • CLG analytics & reporting frameworks to showcase success internally

Personalized Feedback on Your CLG Strategy

After the live sessions, you’ll submit a proposal for how to implement CLG in your role. I’ll provide feedback on:

  • What’s working & what needs adjustment
  • Personalized recommendations to optimize engagement & retention
  • Guidance sell CLG's impact internally

This course includes

4 interactive live sessions

Lifetime access to course materials

In-depth lessons

Direct access to instructor

1 projects to apply learning

Guided feedback & reflection

Private community of peers

Course certificate upon completion

Maven Satisfaction Guarantee

This course is backed by Maven’s guarantee. You can receive a full refund within 14 days after the course ends, provided you meet the completion criteria in our refund policy.

Course syllabus

Week 1

Apr 21—Apr 27

    💡 Monday | Foundations of Community-Led Growth

    • Apr

      21

      CLG Foundations

      Mon 4/214:00 PM—5:30 PM (UTC)

    🧠 Tuesday | Leveraging Psychology for Growth

    • Apr

      22

      Psychology 🤝 Growth

      Tue 4/224:00 PM—4:30 PM (UTC)

    Apr

    23

    Optional: Office Hours: 20 minute 1:1 feedback sessions

    Wed 4/234:30 PM—10:00 PM (UTC)
    Optional

    ⚡ Friday | Implementation Strategies & Measuring ROI

    • Apr

      25

      CLG Implementation and Measurement

      Fri 4/254:00 PM—5:30 PM (UTC)

Week 2

Apr 28—May 2

    Submit your CLG ideas/plan for feedback

    1 item

4.8 (15 ratings)

What students are saying

I've built communities and user-led growth loops across brands large and small.

Mallory Contois

Mallory Contois

5x startup operator @ Linkedin, Pinterest, Cameo, Metafy & Mercury

I've been driving growth through user behavior for over a decade.


I currently lead community-led growth at Mercury, where I connect founders, investors, and partners together to strengthen our ecosystem and build brand affinity.


I'm also the founder of a 2k+ member paid community (The Old Girls Club) as a side hustle and passion project, grown entirely with a $0 CAC.

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Join an upcoming cohort

Community-Led Growth: Unlocking Sustainable, Human-Driven Growth

April Cohort

$950

Dates

Apr 21—May 3, 2025

Payment Deadline

Apr 20, 2025
Get reimbursed

Stay in the loop

Sign up to be the first to know about course updates.

A pattern of wavy dots

Join an upcoming cohort

Community-Led Growth: Unlocking Sustainable, Human-Driven Growth

April Cohort

$950

Dates

Apr 21—May 3, 2025

Payment Deadline

Apr 20, 2025
Get reimbursed

$950

4.8 (15)

·

2 Weeks