Communication sets you apart -- or holds you back.
✅ People are human, and humans vary. Different personalities, priorities, cultural context, and work styles can lead to frustration. Great managers develop communication strategies and skills to work effectively with diverse people and situations.
✅ Communication takes strategy and skill. It's not about changing who you are. It's about demystifying how communication works, and being equipped to reach your goals.
✅ Communication is not one-size-fits all. Cultural norms, power dynamics, and perceived risks inform how you communicate -- and how receptive others are. Discover what works for the real relationships and situations you face every day.
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Students who get the most from this course:
➡️ Review course materials.
➡️ Reflect on the assignments and write responses in the platform.
➡️ Value a human-centered approach with guidance for intentional practice.
What you’ll learn
Develop your strategic thinking and communication skills.
Framework for understanding multi-level communication.
Build your observation habit to learn from real-time experiences.
Strategy to make feedback more meaningful.
Frameworks for delivering feedback.
Sample language for you to customize.
Identify goals and roles. Make strategic choices, and adapt as needed.
Create a plan to use with your real life situations and relationships
Learn directly from Kim
Kim Nicol
Executive Coach & Host of The New Manager Podcast
Who this course is for
Rising leaders looking for a head start in strengthening the skills and strategic thinking that will set you apart and advance your career.
New managers who want practical playbooks to strengthen your communication skills, to become more strategic and less reactive.
Experienced leaders facing new situations and changes that require deeper communication skills and intentional strategy.
What's included
Lifetime access
Go back to course content and recordings whenever you need to.
Certificate of completion
Share your new skills with your employer or on LinkedIn.
Instructor input
Communicate with Kim Nicol through the platform to get input on your assignments and questions
Maven Guarantee
Your purchase is backed by the Maven Guarantee.
Course syllabus
49 lessons • 5 projects
Unit 1
Start here: Welcome to Maven
Unit 2
⚡️ Introductions & Intentions
Become more responsive and less reactive. Intentions vs Goals.
Frequently asked questions
Maven for Teams
Reimbursement
Get your company to pay
Everything L&D needs: email template, receipts, and certificate of completion.
Get reimbursedPrivate cohort
Run a cohort for your org
A dedicated cohort with a custom schedule and curriculum, tailored to your team.
Book a private cohort$657
USD