Communication sets you apart -- or holds you back.
✅ People are human, and humans vary. Different personalities, priorities, and work styles can lead to frustration. Great managers develop communication strategies and skills to work effectively with diverse people.
✅ Communication takes strategy and skill. It's not about changing who you are. It's about demystifying how communication works, and becoming equipped to reach your goals.
✅ Communication is not one-size-fits all. Cultural norms, power dynamics, and perceived risks inform how you communicate. Discover what works for the real relationships and situations you face every day.
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Students who get the most from this course:
➡️ Attend live classes and participate in discussion.
➡️ Submit written responses to the weekly Reflection Questions.
➡️ Value a human-centered approach with guidance for intentional practice.
What you’ll learn
Develop your strategic thinking and communication skills.
Framework for understanding multi-level communication.
Observation habit to learn from real-time experiences.
Strategy to make feedback more meaningful.
Frameworks for delivering feedback.
Sample language for you to customize.
Identify goals, make strategic choices, and adapt as needed.
Create a plan to use with your real life situations and relationships
Learn directly from Kim
Kim Nicol
Executive Coach & Host of The New Manager Podcast
Who this course is for
New managers who want to level up their communication skills and strategies.
Experienced leaders facing new situations that require stronger communication skills and strategy.
Aspiring managers looking for a head start in developing the skills and strategic thinking that will help them advance in their career.
What's included
Live sessions
Learn directly from Kim Nicol in a real-time, interactive format.
Lifetime access
Go back to course content and recordings whenever you need to.
Community of peers
Stay accountable and share insights with like-minded professionals.
Certificate of completion
Share your new skills with your employer or on LinkedIn.
Maven Guarantee
Your purchase is backed by the Maven Guarantee.
Course syllabus
7 live sessions • 28 lessons • 5 projects
Week 1
Apr
14
Class 1 - Introductions & Intentions
Apr
14
Class 1 - Introductions & Intentions
Become more responsive and less reactive. Intentions vs Goals.
📺 Class 1 Replays
Week 2
Apr
21
Class 2 - Effective Communication
What makes communication effective?
📺 Class 2 Replays
Schedule
Live sessions
1 hr / week
Two live classes are offered each week. Attend the one that works for your schedule. All classes are recorded.
Tue, Apr 14
6:00 PM—7:00 PM (UTC)
Tue, Apr 14
10:00 PM—11:00 PM (UTC)
Tue, Apr 21
10:00 PM—11:00 PM (UTC)
Testimonials
- I learned a lot about wholehearted leadership and feedback as a form of service. Her expertise gave me a working map and a solid toolkit on how to navigate a fast-paced, dynamic workplace. Now, I feel equipped to not only manage and mentor others, but I also know how to coach myself.
Francis H.
Group Product Manager - I knew I wanted to be a confident leader but I wasn’t sure how to speak up for myself or set boundaries. Kim helped me figure out how to successfully advocate for myself and my coworkers. I also trust myself more, and am taking on bigger opportunities."
Laurel T.
Filmmaker & Climate Impact Producer - I gave my first performance review with my new direct report and directly used my new tools from Kim's course. It felt more comfortable, deeper, and more productive than I have previously experienced as a provider or recipient of feedback!
Lauren H.
People Operations - I was in the transition from IC to a manager position. There are lots of new muscles that I need to build while rethinking how to grow the team. Now I feel more confident and well-prepared for a lot of crucial conversations for this role.
Jessica Z.
Data Science Manager - After working with Kim, I have a stronger sense of confidence as a manager and no longer cower at the thought of sharing my opinions during large meetings or shy away from opportunities to present my work.
Courtney P.
Senior Content Strategist
Frequently asked questions
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