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Product Ops Impact Accelerator

8 Weeks

·

Cohort-based Course

Influence strategic change in your product management organization to become a strategic & effective product operations partner.

Work and clients include

The Linux Foundation | San Francisco CA
SpotHero
Allstate Insurance Company
Cisco
GE HealthCare

Course overview

Write your roadmap and learn the best tactics to turn it into reality

Next cohort in February – join the waitlist to help select our meeting time.


Product operations has the potential to be a strategic partner to product leadership, but in reality it’s easy to get swept up to fight every fire. This course will help you focus on the work that will really make a difference, then lead the change management processes to implement it.


What you'll gain: You will define your product operations practice by framing it as a strategic partner to product leadership. During the program, you’ll figure out what product operations should mean within your organization and get inspiration from a tight-knit, global group of product ops professionals. You’ll develop the skills to shape the boundaries between you, the product management team you support, and other departments.


Why it's different: Product operations is a new discipline and every company needs to approach the work differently. This course will help you define your own “best practices” rather than suggesting generic solutions. You will carve out time to work on this with others and have a community to help you refine your ideas.


How we'll do it: I’ll help you set a clear scope for your own product operations work; develop a strategy to get buy-in on that scope; and develop clear goals to track your progress. Along the way, you’ll get feedback not only from me, but from the other students in the program. Instead of focusing on becoming a better tools administrator, we’ll talk about strategies to scale your impact without needing to scale your team. 

Who is this course for

01

Solo product ops professionals: Get the external perspective and peer support that you've been craving.

02

Product ops managers on small teams: Build your network and get support from other professionals in the field.

03

Product ops leadership: Take time to craft the big picture and figure out how you're gonna make 2024 transformative for your organization.

What you’ll get out of this course

A roadmap for a strategic product operations partnership
  • Build a vision for the product culture you’re trying to build
  • Draft a strategy for how you’re going to get there
  • Build your roadmap to focus on key initiatives
The tools to measure and share your progress
  • Create OKRs or KPIs that align with your strategy
  • Plan how you are going to track those over time 


Strategies to create support for your initiatives
  • Develop language to talk about what your role is within the company
  • Establish expectations for how you'll partner with product managers
  • Practice ways to say no so you can focus on what matters most
Techniques to drive change
  • Be inspired by different ways to create change in your organization
  • Learn more about how to influence without authority, product ops style


Clarity on the boundaries of where you want to be working
  • Understand how different companies define product operations 
  • Determine what your own boundaries are
A network of other product operations professionals like you
  • Find other product operations professionals to build your network
  • Receive support from peers facing the same challenges as you

Course syllabus

7 live sessions • 7 modules • 25 lessons • 5 projects
Expand all modules

  • Week 1

    Nov 1—Nov 5

    Events

    • Nov

      1

      Session 1 – Prod Ops Impact Accelerator

      Wed, Nov 1, 4:00 PM - 5:30 PM UTC

    Modules

    • Defining product operations and product culture

      There are a lot of different definitions of product operations out there, and I want to get us all on the same page so we can speak the same language in our sessions together.

  • Week 2

    Nov 6—Nov 12

    Events

    • Nov

      8

      Session 2 – Prod Ops Impact Accelerator

      Wed, Nov 8, 5:00 PM - 6:30 PM UTC

    Modules

    • Strategy 1: Setting your operating model

  • Week 3

    Nov 13—Nov 19

    Events

    • Nov

      15

      Session 3 – Prod Ops Impact Accelerator

      Wed, Nov 15, 5:00 PM - 6:30 PM UTC

    Modules

    • Strategy 2: Setting your strategy

      Building on the operating model to move into a fully fleshed out strategy.

  • Week 4

    Nov 20—Nov 26

    Nothing scheduled for this week.

  • Week 5

    Nov 27—Dec 3

    Events

    • Nov

      29

      Session 4 – Prod Ops Impact Accelerator

      Wed, Nov 29, 5:00 PM - 6:30 PM UTC

    Modules

    • Roadmapping and prioritization

      Let's dig in to how to build a roadmap based on your vision and strategy and how to prioritize on it.

  • Week 6

    Dec 4—Dec 10

    Events

    • Dec

      6

      Session 5 – Prod Ops Impact Accelerator

      Wed, Dec 6, 5:00 PM - 6:30 PM UTC

    Modules

    • Setting Goals

  • Week 7

    Dec 11—Dec 17

    Events

    • Dec

      13

      Session 6 – Prod Ops Impact Accelerator

      Wed, Dec 13, 5:00 PM - 6:30 PM UTC

    Modules

    • Leading Change 1

      Product ops can't do anything without convincing others to change. This week and the next we focus in on that – how can we convince our peers, leaders, and colleagues to change?

  • Week 8

    Dec 18—Dec 20

    Events

    • Dec

      20

      Session 7 – Prod Ops Impact Accelerator

      Wed, Dec 20, 5:00 PM - 6:30 PM UTC

    Modules

    • Leading Change 2

What people are saying

        I truly have enjoyed your content because I feel seen. A lot of people understand product management but because different organizations don’t know or understand product ops it’s been nice to see and read about different ways of thinking about it.
Anna P.

Anna P.

Director of Product Operations
        I wanted to shift our product culture towards a more data-driven approach. Jenny coached our team through this change, enabling us to make informed decisions, align with customer needs, and foster innovation. Jenny has a deep tool belt of techniques and strategies that provided new ways to think and drive collaborative decisions.
Ashley R.

Ashley R.

Director of Product, Cisco
        This was a highlight of the conference for me. Jenny did an amazing job of explaining Prod Ops in an accessible way, with artifacts and information I can apply in my world. I appreciated the pace and structure of the session. I went in very skeptical and left with change of heart.
Conference attendee

Conference attendee

Intro to Product Ops workshop
        Jenny taught me practical skills, reminded me of what's most important, and provided some of the best resources I have ever read. She broke down complex concepts into digestible lessons. I learned more about who I am as a leader, saw where I need to develop more, and walked away feeling empowered to make better choices for my team and product.
Emma L.

Emma L.

Sr. Product Manager
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Course schedule

2-4 hours per week

  • Wednesdays 12:00 PM ET | 9.00 AM PT

    1.5 hours

    We meet online for 1.5 hours every week throughout the program to workshop our materials and share experiences. 7 sessions total.



    • First meeting on Nov. 1
    • Last meeting on Dec. 20
    • No session on Nov. 22.

  • Weekly projects

    1-2 hours per week

    The more you put into the program, the more you'll get out of it. The goal is for you to do work between each session to develop your roadmap, OKRs, and create a strategy for lasting change. You'll end the program fully equipped for a more impactful 2024.

Meet your instructor

Jenny Wanger

Jenny Wanger

Jenny is an entrepreneur and product management coach, helping teams get more done. Her specialty is partnering with product leaders facing the challenges that come with rapid growth. Some past clients include the Linux Foundation, Steelcase, Cisco, and GE.


She brings over a decade of product management experience, having worked at and consulted for venture-backed startups, large enterprises, and nonprofits. She co-founded the pandemic-tech focused TCN Coalition and merged it with LF Public Health, as well as led the consumer product team at SpotHero, a top-ranking app that relieves the stress of finding a parking spot. Previous to that, she ran the developer experience team at Arity, a startup founded by Allstate.


When offline, Jenny is usually up in the mountains outside of her home in Colorado hiking and skiing with her family. She has an undergraduate degree from Harvard College and an MBA from MIT.

Free resource

From Resistance to Results – Course Preview

"From Resistance to Results" is a 5-day email course that gives you techniques to drive meaningful change in your organization and increase adoption of your solutions.


You will learn the five techniques I turn to most frequently to get everyone on board and excited to try something new.

​

  • MMMSS
  • Co-creation
  • Dogfooding
  • Mind Before Matter
  • The Obvious Intervention


Learn how to drive faster results in product operations.


Get this free resource

Learning is better with cohorts

Learning is better with cohorts

Active hands-on learning

This course builds on live workshops and hands-on projects

Interactive and project-based

You’ll be interacting with other learners through breakout rooms and project teams

Learn with a cohort of peers

Join a community of like-minded people who want to learn and grow alongside you

Frequently Asked Questions

What happens if I can’t make a live session?
I work full-time, what is the expected time commitment?
What’s the refund policy?
Can I get this reimbursed by my employer?
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