The Product Ops Catalyst: Drive impact in your role

New
·

4 Weeks

·

Cohort-based Course

Learn to thrive in your Product Ops role. This course transforms you from a task-doer to an impact driver with practical skills

Previously at

OLX Group
Farfetch
Codacy
Hi Interactive
El Corte Inglés

Course overview

Move to a more strategic approach to Product Operations

You’re great at getting stuff done, but what happens when you don't understand the "why" behind the work?


Many of us in Product Operations are asked to run processes, manage tools, and wrangle data without the full context of a product organization.


This course is for those who want to become an invaluable strategic partner. Over four weeks, you will not just learn. You will do. We’ll bridge the gap between your operational skills and the strategic mindset needed to truly thrive in your role.

Who is this course for

01

The New Product Ops Hire. Just landed the role but lacks the product background. They need to learn the language and frameworks to succeed.

02

The Accidental Product Ops Manager. Great at getting things done but feels disconnected from the "why." They want to drive real impact.

03

The Ops Pro in Transition. Comes from project management or a similar field. They want to master the unique mindset of a product-led org.

Prerequisites

  • In an Operational Role

    You are a professional with responsibilities that involve supporting a team's processes, tools or data.

  • A "Doer" Mindset

    You’re great at executing tasks and motivated to learn how to connect that work to broader strategic company goals.

  • Willingness to Engage & Learn

    You’re ready to participate in live sessions and complete assignments to get the most out of this course.

What you’ll get out of this course

Analyze the product lifecycle to map your team's key workflows and find points for improvement.

Learn how to analyse a product organisation to map out the current state and identify potential opportunities for improvement

Translate product jargon to define roles, clarify responsibilities, and enhance cross-team communication.

Better understand the roles and responsibilities of the various people on the team, but also look beyond that to what the organisation needs.

Evaluate operational pain points to propose process improvements that boost team efficiency.

How to look at a processes and identify opportunities that will both scale and grow with the organisation

Implement a working model to improve a single cross-functional process.

Define new working models that are practical, adaptable and scalable, catered to the ever changing organisations of today

What’s included

Hugo Froes

Live sessions

Learn directly from Hugo Froes in a real-time, interactive format.

Lifetime access

Go back to course content and recordings whenever you need to.

Community of peers

Stay accountable and share insights with like-minded professionals.

Certificate of completion

Share your new skills with your employer or on LinkedIn.

Maven Guarantee

This course is backed by the Maven Guarantee. Students are eligible for a full refund up until the halfway point of the course.

Course syllabus

4 live sessions • 19 lessons • 4 projects

Week 1

Jan 13—Jan 18

    The Product Org: From Chaos to Clarity

    0 items

    Pre-Work: The Product Org Ecosystem

    5 items

    Jan

    13

    Live session: The Product Org in Practice

    Tue 1/137:00 PM—8:30 PM (UTC)

    Homework: Applying what you've learnt

    1 item

Week 2

Jan 19—Jan 25

    Product operations: From Doer to Enabler

    0 items

    Pre-work: Understanding Product Operations

    4 items

    Jan

    20

    Live session: Value Stream Mapping

    Tue 1/207:15 PM—8:45 PM (UTC)

    Homework: Applying what you've learnt

    1 item

Week 3

Jan 26—Feb 1

    Beyond the Dashboard: Curating and Enabling Data

    0 items

    Pre-Work: The Power of Context

    4 items

    Jan

    27

    Live session: Making data work for you

    Tue 1/277:00 PM—8:30 PM (UTC)

    Homework: Applying what you've learnt

    1 item

Week 4

Feb 2—Feb 3

    The Product Ops Catalyst

    0 items

    Pre-Work: The Strategic Mindset

    4 items

    Feb

    3

    Live session: Strategic Problem-Solving

    Tue 2/37:00 PM—8:30 PM (UTC)

    Homework: Applying what you've learnt

    1 item

Bonus

    Reading suggestions

    1 item

    Book 1-on-1 session with me (Included in price)

    1 item

What people are saying

        ...was instrumental in building high-performing ways of working, combining a strong bias for execution with deep expertise in product practices.
Timo Bolse

Timo Bolse

VP of Product
        … brought structure when things felt chaotic, and a go-to brainstorming partner whenever I needed to untangle a tricky ops challenge.
Mohit Kumar

Mohit Kumar

Head of Product
        Consistently demonstrated an exceptional talent for listening, processing enormous streams of information, and distilling what truly mattered
João Melo

João Melo

Product Operations Specialist

Meet your instructor

Hugo Froes

Hugo Froes

My professional goal is to empower teams to make smarter, faster decisions. I started in hands-on UX and service design roles, but soon learned that even the best products fail without a strong operational foundation. This realization led me to focus on creating clear strategy and streamlined operations. My experience includes guiding companies through major transformations, implementing OKR frameworks, and building data-driven systems that have resulted in significant operational efficiencies and savings. I believe in empowering teams with the clarity and flexibility they need to do their best work.

Companies I've helped optimise

OLX Group
Farfetch
Codacy
Hi Interactive
El Corte Inglés
A pattern of wavy dots

Join an upcoming cohort

The Product Ops Catalyst: Drive impact in your role

First Edition Cohort

$949

Dates

Jan 13—Feb 3, 2026

Application Deadline

Jan 7, 2026

Course schedule

3-4 hours per week

  • Pre-work

    1 hour a week

    You will be provided with articles and video content related to the topic of the week.


    This content will help you build understanding and identify doubts to discuss in the live session.

  • Tuesdays - Live Sessions

    7:00pm - 8:30pm WET

    Live sessions with instructor that include theory, exercise and discussions

  • Weekly projects

    2-3 hours per week

    Every week you will recieve a project to complete that will build on what was learnt in the live session, but applied to your reality.

Learning is better with cohorts

Learning is better with cohorts

Active hands-on learning

This course builds on live workshops and hands-on projects

Interactive and project-based

You’ll be interacting with other learners through breakout rooms and project teams

Learn with a cohort of peers

Join a community of like-minded people who want to learn and grow alongside you

Frequently Asked Questions

A pattern of wavy dots

Join an upcoming cohort

The Product Ops Catalyst: Drive impact in your role

First Edition Cohort

$949

Dates

Jan 13—Feb 3, 2026

Application Deadline

Jan 7, 2026

$949

USD

4 Weeks