4 Weeks
·Cohort-based Course
Learn to thrive in your Product Ops role. This course transforms you from a task-doer to an impact driver with practical skills
4 Weeks
·Cohort-based Course
Learn to thrive in your Product Ops role. This course transforms you from a task-doer to an impact driver with practical skills
Previously at
Course overview
You’re great at getting stuff done, but what happens when you don't understand the "why" behind the work?
Many of us in Product Operations are asked to run processes, manage tools, and wrangle data without the full context of a product organization.
This course is for those who want to become an invaluable strategic partner. Over four weeks, you will not just learn. You will do. We’ll bridge the gap between your operational skills and the strategic mindset needed to truly thrive in your role.
01
The New Product Ops Hire. Just landed the role but lacks the product background. They need to learn the language and frameworks to succeed.
02
The Accidental Product Ops Manager. Great at getting things done but feels disconnected from the "why." They want to drive real impact.
03
The Ops Pro in Transition. Comes from project management or a similar field. They want to master the unique mindset of a product-led org.
You are a professional with responsibilities that involve supporting a team's processes, tools or data.
You’re great at executing tasks and motivated to learn how to connect that work to broader strategic company goals.
You’re ready to participate in live sessions and complete assignments to get the most out of this course.
Analyze the product lifecycle to map your team's key workflows and find points for improvement.
Learn how to analyse a product organisation to map out the current state and identify potential opportunities for improvement
Translate product jargon to define roles, clarify responsibilities, and enhance cross-team communication.
Better understand the roles and responsibilities of the various people on the team, but also look beyond that to what the organisation needs.
Evaluate operational pain points to propose process improvements that boost team efficiency.
How to look at a processes and identify opportunities that will both scale and grow with the organisation
Implement a working model to improve a single cross-functional process.
Define new working models that are practical, adaptable and scalable, catered to the ever changing organisations of today

Live sessions
Learn directly from Hugo Froes in a real-time, interactive format.
Lifetime access
Go back to course content and recordings whenever you need to.
Community of peers
Stay accountable and share insights with like-minded professionals.
Certificate of completion
Share your new skills with your employer or on LinkedIn.
Maven Guarantee
This course is backed by the Maven Guarantee. Students are eligible for a full refund up until the halfway point of the course.
4 live sessions • 19 lessons • 4 projects
Jan
13
Jan
20
Jan
27
Feb
3
Timo Bolse
Mohit Kumar
João Melo
My professional goal is to empower teams to make smarter, faster decisions. I started in hands-on UX and service design roles, but soon learned that even the best products fail without a strong operational foundation. This realization led me to focus on creating clear strategy and streamlined operations. My experience includes guiding companies through major transformations, implementing OKR frameworks, and building data-driven systems that have resulted in significant operational efficiencies and savings. I believe in empowering teams with the clarity and flexibility they need to do their best work.
Companies I've helped optimise
Join an upcoming cohort
First Edition Cohort
$949
Dates
Application Deadline
3-4 hours per week
Pre-work
1 hour a week
You will be provided with articles and video content related to the topic of the week.
This content will help you build understanding and identify doubts to discuss in the live session.
Tuesdays - Live Sessions
7:00pm - 8:30pm WET
Live sessions with instructor that include theory, exercise and discussions
Weekly projects
2-3 hours per week
Every week you will recieve a project to complete that will build on what was learnt in the live session, but applied to your reality.
Active hands-on learning
This course builds on live workshops and hands-on projects
Interactive and project-based
You’ll be interacting with other learners through breakout rooms and project teams
Learn with a cohort of peers
Join a community of like-minded people who want to learn and grow alongside you
Join an upcoming cohort
First Edition Cohort
$949
Dates
Application Deadline