Build Age-friendly Products

4.7 (5)

·

1 Day

·

Cohort-based Course

AgeTech & AI: stage-of-life demographics + product fit + human-centered design + AI-powered persona variables = usability

Previously at

Amazon
AT&T
Sprint

Course overview

Learn skills to build for all audiences

Learn how AI can help identify demographic data, uncover social and generational influence for product fit, highlight human-centered design imperatives, and offer intelligent persona development, to build user experience for scale.


Build Age-friendly Products is a crash course on how to build better next-gen products, with a specific focus on the age 50+ demographic. The 50+ demographic is a massive, fast-growing and an economically powerful consumer segment. Responsible for more than 50% of all consumer spending across all product categories (both as an end-user or purchaser for others) this four-generation demographic is prime for innovation in health, finance, real estate, retirement, travel, leisure, sport and more.


This course is about understanding a huge opportunity, and building AI-powered products, user experiences and business that meets folks where they are. (and in reality, also impacts our own future self!)


* 4.5 hours of live and on-demand sessions

* Student interactive exercise

- Course completion certificate

* Video recording of all sessions available via Maven platform


* Small class size

* Seats are limited

Who is this course for

01

Product leaders looking to understand customer segments, and build inclusive products and leverage a massive and diverse demographic with

02

Aspiring and seasoned designers looking to upskill and be able to design AI agents for the largest demographic customer base: older adults.

03

Business leaders, founders and startups who want to bridge product, design, AI, and the older adult consumer

What you’ll get out of this course

A deep understanding of the longevity landscape and older adult demographic

Foundational knowledge of the breadth and depth of the age 50+ demographic, where to find research (census data, gerontologists, investment, age-related organizations, startups, big tech)

How to approach product usability for specific audiences.

Learn a system for help from ideation to production.

A Stage-of-Life framework for persona development and product personalization

Learn an age-inclusive framework and how to AI-enable tasks to create personas and product personalization

A foundation in language variation for conversational AI design.

How we speak and listen changes during our lifetime. User interaction influences and/or barriers impact the success of AI agents, voicebots and chatbots that converse with older adults.

Incorporating AI

Do's, don't, and maybe.

Course syllabus

Week 1

Jul 13
    Nothing scheduled for this week

Post-course

    Course Introduction

    3 items

    Opportunity Hiding in Plain Sight

    7 items

    Bonus: Access to Resource Library

    1 item

    Ideation, Design and User Experience

    6 items

    Student Exercise - Part 2

    1 item

    Conversational AI, Design and Influences

    5 items

    Student Exercise - Part 3

    1 item

    Incorporating AI and Asking AI for help

    4 items

    Student Exercise - Part 4

    1 item

4.7 (5 ratings)

What students are saying

Meet your instructor

Heidi Culbertson

Heidi Culbertson

Conversational AI Leader, ex-Amazon Alexa, AgeTech Entrepreneur

Heidi Culbertson is an innovation leader who has spent a career pioneering new tech capabilities and user experience in startups and Fortune 10 companies. Heidi is a former Amazon Alexa Product Manager and Business Development leader, former 20-year leader in the mobile industry, a sought-after keynote speaker and advisor, and was the founder of the award-winning AgeTech startup, Marvee, a conversational AI platform responsible for a multitude of conversational experiences specifically designed for older adults. Today, Heidi is the CEO of Move.Think.Play. LLC, a education and use experience company.


Honors have included: Voice AI Industry VIP award, Amazon Alexa Champion status, Conversational AI top Leader, and multiple top honors in Product & Design.

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Build Age-friendly Products

Course Schedule

4 - 4.5 hours

  • Live sessions

    4 hours of live lectures, activity, Q&A

    • Live sessions via Zoom
    • Student exercises
    • On-demand bonus content
    • Course completion certificate
    • Video recording of all live sessions available via Maven platform


    * Multiple cohorts (days/times) available

    * Small class size

    * Students seats are limited

Frequently Asked Questions