Built a billing analytics function from scratch, designing the data warehouse, dashboards, and decision-support tools that the team relies on today.
Identified $1M+ in uncollected premium by pinpointing root causes of billing inefficiencies and driving cross-functional teams to resolve them.
Saved $1M in vendor costs by engineering a new threshold-tracking methodology.
Visualized $150M+ in uncollected premium, creating a "walk" analysis to surface outliers and guide executive decision-making.
Recovered 1,100+ hours of labor annually by automating balancing, exception alerts, and premium collection workflows via Mendix.
Diverse career spanning systems and data, progressing from systems analysis to data analytics and HRIS leadership