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Elevate Performance: Mastering the Balanced Scorecard for Organisational Prowess
After completing the Balanced Scorecard programme, you can better align your organization's activities with its vision and strategy.
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Course overview
A Balanced Scorecard is a smart tool for organisational change and review.
The Balanced Scorecard is a strategic performance management tool popularised in the 1990s by Robert Kaplan and David Norton. It encourages a well-rounded view of an organization's success, as its name implies.
Kaplan and Norton outline the four main areas an organisation should track in order to generate sustainable value. By taking this class, you may better coordinate your organization's efforts with its long-term goals.
Who is this course for
01
You are a Founder / Group / Department / Division head or Manager who wishes to implement the organization's vision and strategy.
02
You're having trouble communicating the company's vision and strategy to the team and individuals to achieve the desired impact.
03
You wish to create a Balanced Scorecard for your company / division and develop KPIs for the team that reflect its mission, vision & values.
What you’ll get out of this course
📊 Create a comprehensive Balanced Scorecard tailored to your organisation’s goals, enhancing strategic focus and performance metrics.
You will be able to master the Balanced Scorecard tool in order to align vision with day-to-day activity and 3x the productivity of your organisation.
🔍 Analyze and interpret key performance indicators from your Balanced Scorecard, gaining insights to drive informed business decisions.
You will be able to develop and co-create a shared vision for the organisation and enable everyone involved in understanding the strategy for achieving clarity and collective ownership.
🚀 Build actionable strategic initiatives based on your Balanced Scorecard data, ensuring continuous improvement and organisational agility.
You will be able to prioritise organisational projects and initiatives in relation to various strategic objectives and create value by ensuring that projects and initiatives are hyper - focused on achieving the most strategic objectives.
🌟 Evaluate your Balanced Scorecard’s impact, refining strategies to maximise organisational efficiency and achieve sustainable success.
You will have the knowledge to apply the Balanced Scorecard to your organisation in order to distil and create key performance indicators that ensure your organisation is assessing what matters.
What’s included
Live sessions
Learn directly from Fiby Francis in a real-time, interactive format.
Lifetime access
Go back to course content and recordings whenever you need to.
Community of peers
Stay accountable and share insights with like-minded professionals.
Certificate of completion
Share your new skills with your employer or on LinkedIn.
Maven Guarantee
This course is backed by the Maven Guarantee. Students are eligible for a full refund up until the halfway point of the course.
Course syllabus
4 live sessions • 19 lessons • 4 projects
Week 1
- 📄
Lesson 1: Unveiling the Balanced Scorecard Methodology
- 📄
Lesson 2: Defining Your Strategic Themes and Objectives
- 📄
Lesson 3: Developing Insightful Performance Metrics
- 📄
Lesson 4: Fostering a Culture of Performance Management
- 📄
Lesson 5: Initiating the Balanced Scorecard Cycle
- ✍️
Project: Craft Your Organisational Balanced Scorecard
Submit by Aug 17 - 📄
Lesson 1: Interpreting Financial Perspective
- 📄
Lesson 2: Evaluating Customer Perspective
- 📄
Lesson 3: Assessing Internal Process Perspective
- 📄
Lesson 4: Analysing Learning and Growth Perspective
- ✍️
Project: Perform a Comprehensive Performance Analysis
Submit by Aug 17
Sep
23
Cohort (Live Session 1) - Module 1 - Crafting Your Organisational Balanced Scorecard
Module 1: Crafting Your Organisational Balanced Scorecard
Introduction: Unlock strategic focus and heightened performance metrics as you craft a comprehensive Balanced Scorecard tailored to your organisation's goals. Embark on a journey to transform vision into measurable success, aligning every endeavour with your objectives.
Sep
25
Cohort (Live Session 2) - Module 2 - Analysing Key Performance Indicators
Module 2: Analysing Key Performance Indicators
Introduction: Gain profound insights by analysing key performance indicators from your meticulously crafted Balanced Scorecard. Uncover opportunities for growth, identify areas for optimisation, and make data-driven decisions that propel your organisation forward.
Week 2
- 📄
Lesson 1: Prioritising Strategic Objectives
- 📄
Lesson 2: Developing Effective Action Plans
- 📄
Lesson 3: Fostering Innovation and Process Improvement
- 📄
Lesson 4: Enhancing Customer Experience and Engagement
- 📄
Lesson 5: Cultivating a High-Performance Culture
- ✍️
Project: Design and Present a Strategic Initiative
Submit by Aug 17 - 📄
Lesson 1: Conducting Balanced Scorecard Reviews
- 📄
Lesson 2: Recalibrating Strategic Objectives and Metrics
- 📄
Lesson 3: Optimising Strategic Initiatives
- 📄
Lesson 4: Driving Organisational Transformation
- 📄
Lesson 5: Sustaining Balanced Scorecard Excellence
- ✍️
Project: Conduct a Balanced Scorecard Impact Evaluation
Submit by Aug 17
Sep
30
Cohort (Live Session 3) - Module 3 - Building Strategic Initiatives
Module 3: Building Strategic Initiatives
Introduction: Translate insights into action by developing strategic initiatives based on your Balanced Scorecard data. Foster a culture of continuous improvement and organisational agility, swiftly responding to market dynamics and seizing emerging opportunities.
Oct
2
Cohort (Live Session 4) - Final Module 4 - Evaluating and Refining Your Balanced Scorecard
Module 4: Evaluating and Refining Your Balanced Scorecard
Introduction: Ensure sustainable success by evaluating the impact of your Balanced Scorecard and refining strategies accordingly. Maximise organisational efficiency, agility, and competitive edge through continuous monitoring, adjustment, and strategic alignment.
What people are saying
Daryl Moraes CFE, CAMS, CRMA
Sean Costello TD FInstLM FCIM
Ginelle Skinner John
Meet your facilitator 👋
Fiby Francis
Fiby Francis
Fiby enjoys transforming individuals and teams, as well as leading initiatives aimed at enhancing people's capability and learning in organisations. He oversaw the learning function to support change in a fast-paced environment, which included new ways of working, upskilling, and reskilling.
Fiby was in charge of the Learning and Development Strategy for financial services firms. He identified key learning needs and acknowledged business strategy for change in order to implement HR & OD interventions.
For the purpose of initiating Organization Development interventions, he consults with all business levels, including the C-suite.
More about him in this LinkedIn page. https://www.linkedin.com/in/fibyfrancis/
Course schedule
4 Days [Each day one hour and half only]
6 Hours of live sessions on Tuesdays & Thursdays
7:00 pm to 8.30 pm Dubai | UAE Time
Live Session Dates
Week 1
SEP 23 | TUE 7:00 pm – 8:30 pm (GMT+4)
SEP 25 | THU 7:00 pm – 8:30 pm (GMT+4)
Week 2
SEP 30 | TUE 7:00 pm – 8:30 pm (GMT+4)
OCT 2 | THU 7:00 pm – 8:30 pm (GMT+4)
Weekly projects
2 hours per week
Schedule items can also be used to convey commitments outside of specific time slots (like weekly projects or daily office hours).
Learning is better with cohorts
Active hands-on learning with 🌐 global perspective:
This course builds on live workshops and hands-on projects, collaborate with peers worldwide to 📊 create a tailored Balanced Scorecard, enriching your understanding of diverse business landscapes.
Project-based 🤝 interactive learning:
You’ll be interacting with other learners, engage in live sessions to 🔍 analyse KPIs, fostering dynamic discussions and gaining real-time insights for strategic decisions.
Learn with a cohort of peers 🚀 for actionable strategies:
Join a community of like-minded people who want to learn and grow alongside you, harness the collective expertise of your cohort to 🚀 build initiatives, ensuring agility and effectiveness in implementing Balanced Scorecard principles.