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Improve Your Presentation Writing - Public Speaking - Work Presentations

5 Weeks

·

Cohort-based Course

Increase your confidence. Improve your writing and speaking. Any topic, any industry, any job.

Course overview

Group and one-on-one coaching from a professional speaker

You're afraid or worried that you will mess up, be embarrassed, make mistakes, seem boring, or lose your audience. You have something important to tell them, and you're concerned it won't come across well or at all.


Fear no longer! Debbie has decades of public speaking, training, and work presentations. She always writes her own slides and programs. She was always a comfortable speaker, but got extra help from a long and expensive voice acting school she attended in 2016 in San Francisco.


In this course, you'll not only learn from all of Debbie's experiences, but you'll get personal coaching with her. You'll practice writing and speaking during our hybrid course.


Go from nervous, monotone, or low-energy to confident and compelling. Audiences love engaging speakers who give them meaningful, actionable, and helpful information, ideas, and techniques.


Every week, there will be video lectures, exercises (which Maven calls projects), and the opportunity to get instructor feedback on your work.


This course consists of a self-paced video and exercises/projects. I can't change where Maven says they are "live" lessons. The instructor will provide individual feedback on each exercise. Yes, really!


This course is also available as live corporate training, on-site or remote. It can also be customized for your needs and teams. Contact me to learn more https://customercentricity.com/contact


Check out our other cohort courses at https://cxcc.to/cohorts You might want to join those or share them with colleagues.

Who is this course for

01

Anyone who wants to go more confidently into work meetings and presentations.

02

Anyone starting or improving their public speaking or event presentations.

03

Anyone afraid of being tongue-tied or deer in headlights when it's time to present.

What you’ll get out of this course

Confidence

You know the subject. You can do this! Learn tips to bring confidence to your presentations.

Write for your audience

Deliver what's meaningful, actionable, and helpful to your audience.

Work from notes or a script

Learn how to present with speaker notes or an entire script without sounding over-rehearsed or unprepared.

A little bit of voice acting

I went through voice acting school in 2016 so you don't have to. I'll teach some of the key things I learned.

This course includes

6 interactive live sessions

Lifetime access to course materials

In-depth lessons

Direct access to instructor

Projects to apply learnings

Guided feedback & reflection

Private community of peers

Course certificate upon completion

Maven Satisfaction Guarantee

This course is backed by Maven’s guarantee. You can receive a full refund within 14 days after the course ends, provided you meet the completion criteria in our refund policy.

Course syllabus

Week 1

Sep 25—Sep 29

    Sep

    26

    Speaking #100: Live Office Hours / AMA - Session 1

    Thu 9/266:00 PM—7:00 PM (UTC)
    Optional

    Introduction

    1 item

    Week 1: Writing For Your Audience

    8 items

Week 2

Sep 30—Oct 6

    Oct

    3

    Speaking #100: Live Office Hours / AMA - Session 2

    Thu 10/36:00 PM—7:00 PM (UTC)
    Optional

    Week 2: Writing Practice

    3 items

Week 3

Oct 7—Oct 13

    Oct

    10

    Speaking #100: Live Office Hours / AMA - Session 3

    Thu 10/106:00 PM—7:00 PM (UTC)
    Optional

    Week 3: Techniques for Confident Presenting

    6 items

Week 4

Oct 14—Oct 20

    Oct

    16

    Speaking #100: Live Office Hours / AMA - Session 4

    Wed 10/167:30 PM—8:30 PM (UTC)
    Optional

    Week 4: Presentation Practice

    3 items

Week 5

Oct 21—Oct 24

    Oct

    21

    Speaking #100: Optional: Live Practice: Present to the Cohort

    Mon 10/216:00 PM—8:00 PM (UTC)
    Optional

    Oct

    24

    Speaking #100: Live Office Hours / AMA - Session 5

    Thu 10/246:00 PM—7:00 PM (UTC)
    Optional

    Week 5: More Practice!

    1 item

Meet your instructor

Debbie Levitt

Debbie Levitt

CX and UX Strategist, Researcher, Designer

Debbie Levitt, MBA, is the CXO of Delta CX, and since the mid-1990s has been a CX and UX consultant focused on strategy, research, training, and Human-Centered Design/User-Centered Design. She’s a change agent and business design consultant focused on helping companies of all sizes transform towards customer-centricity while using principles of Agile and Lean.


Clients have given her the nickname, “Mary Poppins,” because she flies in, improves everything she can, sings a few songs, and flies away to her next adventure.


Her new book, “Customers Know You Suck,” (2022) is the customer-centricity how-to manual. Start investigating what’s holding you back from improving customer-centricity. Learn how to be value-led: how much value we can frequently create for potential and current customers.


She has worked in various CX and UX leadership and individual contributor roles at companies including Wells Fargo, Macy’s, StepStone, Sony Mobile, and Constant Contact. In the 2010s, San Francisco UX and marketing agencies had Debbie on speed dial. She completed projects for Traction, Fjord, LIFT, Rauxa, ROI·DNA, and Fiddlehead.


Outside of CX work, and sometimes during CX work, Debbie enjoys singing symphonic prog goth metal, opera, and New Wave. You can also catch her on the CX-CC YouTube channel.

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Frequently Asked Questions

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