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Uplevel Your Design Reviews

Tired of design reviews that never seem to go anywhere? Learn how to get better results and fewer bruised egos in this hands-on workshop.

This course is no longer available.

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Course overview

Never ask why?

Asking “why" during design reviews invariably puts the designer into a defensive position where, rather than explaining their design, they must defend their motives. This can lead to tension and damaged egos, but rarely to better design.


This class is for people in product development who want to learn how to run and/or participate in more productive design reviews. Attendees will learn how to guide discussion and questions, define design review roles and rules, and create a more exploratory rather than combative environment

Who is this course for

01

Designers



Frustrated with reviewing designs and never getting constructive feedback.

02

Developers



Trying to understand how to give feedback that makes a difference in project design.


03

Managers



Keeping the project on track and moving forward.

What you’ll get out of this course

Ways to set up a critique with the right participants and the right tone

There is no one-size-fits-all recipe for every critique, but I present guidelines for what helps create a successful critique. It begins with making sure that the right people are participating.

How to ask questions that explore the design, and avoid the ones that cause conflict

Questions are never neutral. There is always an implied message and an implied criticism behind them. Learn how to ask more neutral questions that keep the discussion moving forward.


How to run a successful design critique that moves the solution forward

The key to avoiding aggressive critiques is to set out clear principles and ask open-ended, constructive questions. Remember that the idea is to strengthen the design collaboratively, not to win a design battle.

When to step in to guide conversation and when to step back and listen

The driving force behind every question you ask should be to understand the design decisions, not the designers motives. 


Meet your instructor

Jason Cranford Teague

Jason Cranford Teague

Strategy | Coaching | Experience Design

Jason is a Web pioneer having designed the first Web based publication in 1994.


In the thirty years since, he has worked with numerous companies and organizations — including Bank of America, Time Warner, Marriott International, USA Today, and Capital One — providing user experience design and strategy.

Course syllabus

17 lessons • 9 projects

Week 1

Jul 6—Jul 11

    Module 1: Design Review Foundations

    • 📄

      Introduction: Solutions Before Questions

    • 📄

      Planning Design Reviews

    • 📄

      Organizing Design Reviews

    • 📄

      Preparing for a Design Review

    • ✍️

      Who you gonna' call?

      Submit by May 14
    • ✍️

      Untitled project

      Submit by May 14

    Module 2: Asking the Right Questions

    • 📄

      Introduction: Questions are Hard

    • 📄

      You and Your Questions

    • 📄

      Questions That Lead to Solutions

    • 📄

      Exploring the Possibilities

    • ✍️

      Untitled project

      Submit by May 14
    • ✍️

      Untitled project

      Submit by May 14

    Module 3: Getting the Right Answers

    • 📄

      Introduction: Answers are Easy

    • 📄

      Running A Design Review

    • 📄

      Participating in a Design Review

    • 📄

      What an Effective Design Review Looks Like

    • ✍️

      Untitled project

      Submit by May 14
    • ✍️

      Untitled project

      Submit by May 14

Bonus

    Critique First Principles

    • 📄

      Creativity Under The Microscope

      Complete by Oct 22
    • ✍️

      PROJECT

      Submit by Oct 21

    Asking The Right Questions

    • 📄

      6 seemingly innocent statements guaranteed to kill creativity

      Complete by Oct 24
    • 📄

      How to get design feedback

      Complete by Oct 24
    • ✍️

      PROJECT

      Submit by Oct 23

    Practice Design Review

    • ✍️

      Reword These Questions

      Submit by Oct 25
    • 📄

      The Critical Components of Preparing for and Conducting a Product Design Review

      Complete by Oct 26
    • 📄

      Design critique from hell

      Complete by Oct 26

Course schedule

6–10 hours per week

  • Live Workshops

    Mon & Wed: 1:00 PM – 2:00 PM EST

    Review video lessons, projects, and answer questions

  • Lessons & Reading

    1–3 Hours

    Video lessons and reading

  • Projects

    1-3 Hours

    Challenges and experiments

  • Final Design Reviews

    Fri: 1:00 PM – 3:00 PM EDT

    Present a design for review

We Create Together

We Create Together

Live Practice Review

You’ll be interacting with other learners through breakout rooms and project teams

Learn with your UX peers

Join a community of like-minded UX professionals who want to learn and grow alongside you

Active hands-on learning

This course builds on live workshops and hands-on projects

What people are saying

        Jason is an incredibly creative teacher who uses engaging and effective storytelling methods to convey important UX principles. Through the use of simple animations, I learned a lot about the art of storytelling and how to use it to create compelling user experiences.
Caroline Scheinfeld

Caroline Scheinfeld

Senior Designer, EPAM Continuum
        [Jason] is deeply passionate about sharing his knowledge and experience to those around him, whether it’s a co-worker or a packed auditorium at a large conference. He’s one of the most knowledgeable people I have worked with and is very easy to get along with.
Brian Price

Brian Price

Principal UX Designer, Capital One
        I would highly recommend Jason as a teacher. The lessons he taught have stayed with me as I gone through my professional career, and I can't thank him enough for the opportunities he's provided.
Pradyuman Kodavatiganti

Pradyuman Kodavatiganti

Senior Interaction Designer, Delve
        [Jason's] ability to take concepts and ideas and relate them to a specific audience is a special gift.
Peter Erickson

Peter Erickson

Event Producer, AISummit.com

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