4.8 (33)
9 Days
·Cohort-based Course
Leverage your content and conversational UX expertise to design user-centered GenAI applications
4.8 (33)
9 Days
·Cohort-based Course
Leverage your content and conversational UX expertise to design user-centered GenAI applications
Companies I've worked with
Course overview
Note: this course is for those of you in Europe and the US. After this cohort, I take short teaching break, but hey, no pressure :-)
So you've played around with ChatGPT, Bing, Claude and Gemini, wrote some prompts and you're wondering what's next? What's the hype all about? Then this course is for you.
Structured design
For me, Generative AI starts to sing once we move beyond basic, one-off prompting for ourselves, and start desiging GenAI workflows and apps that really help users reaching their goals. And for that, we need a structured design approach.
3 core components of a GenAI-application
This course will give you an introduction into the three core components of a well-designed GenAI application: prompts, workflows and retrieval augmented generation. You'll learn theory, build small prototypes and explore GenAI tooling. And possibly one of the biggest perks: you'll connect with others in this space, and learn together!
Are you a content professional? You're on your way to succes already!
Understanding user needs on a task-based level and knowing how to write proper instructions are two core skills for any GenAI designer. And as a content professional, chances are that might already know how to do this! And if not, you'll probably find it quite easy and fun to learn.
Small groups
Human connection is one of my own core professional values. That's why I keep my courses extremely small: just 15 participants. This way, we'll have enough time for real interaction, experimentation and learning together.
01
Conversation designers who want to expand their current skillset so that they can design LLM-based and hybrid conversational interfaces.
02
Technical writers and knowledge base managers who are curious how GenAI can turn your static knowledge into interactive user support.
03
Content professionals who want to optimise their content workflows with Generative AI or want to move into a broader GenAI design role.
A solid understanding of the GenAI design process
You'll learn how to use user-task analysis and the task-flow mapping canvas to sketch the broad design of your GenAI app.
Learn to design with system prompts
The system prompt is the beating heart of a GenAI app. We'll start system prompt design from scratch, and design our way up to prompts that are robust and useful.
Learn to design AI-workflows
Contrary to conversational flows, AI-workflows are all about getting things done. You'll learn how to break down a user task into its individual components and where to apply GenAI (and where to keep the human in the loop :-) )
Learn to design interactive RAG
RAG, or talk-to-your-document, is one of the most popular use cases for GenAI. But uploading your 200-page document and then being able to ask it a question...how user-centered is that? I'll teach you some design techniques for making your RAG way more interactive.
Hands-on cobuild sessions for small and manageable projects. With examples that you can try rebuilding yourself!
I'll upload most of the theory of this course upfront in bite-sized videos. This leaves plenty of time for co-building sessions and demos.
Learn new GenAI tools
There is so much more out there than just ChatGPT! I'll use different tools in each session, so you get an idea of GenAI tooling and support.
4 interactive live sessions
Lifetime access to course materials
34 in-depth lessons
Direct access to instructor
12 projects to apply learnings
Guided feedback & reflection
Private community of peers
Course certificate upon completion
Maven Satisfaction Guarantee
This course is backed by Maven’s guarantee. You can receive a full refund within 14 days after the course ends, provided you meet the completion criteria in our refund policy.
Designing Generative AI for conversations and content
Jan
13
Jan
15
4.8 (33 ratings)
Maaike Groenewege combines 25 years of linguistics and content design with a solid foundation in user-centered research and business analysis. She works as an independent conversational AI consultant with her own boutique agency Convocat.
Maaike has coached conversation design teams with ABN AMRO, Kamer van Koophandel and Independer. Since november 2022, she focuses on working with generative AI, coaching teams at Onereach.ai, and designing effective prompts for Generative AI strategy and Nextphase.ai.
Next to her design and consultancy work, Maaike is a much-loved keynote speaker who always brings a spark of joy and inspiration to her audiences.
Join an upcoming cohort
Cohort 8 - US and EU - mo & wed
€495
Dates
Application Deadline
Don't miss out! Applications close in 6 days
4-6 hours/week
Cohort 8
Mondays and Wednesdays, 2 hrs/ session
Monday January 13th
18:00 CEST/ noon CET
Wednesday January 15th
18:00 CEST/ noon CET
Monday January 20th
18:00 CEST/ noon CET
Wednesday January 22nd
18:00 CEST/ noon CET
Active hands-on learning
This course builds on live workshops and hands-on projects
Interactive and project-based
You’ll be interacting with other learners through breakout rooms and project teams
Learn with a cohort of peers
Join a community of like-minded people who want to learn and grow alongside you
Join an upcoming cohort
Cohort 8 - US and EU - mo & wed
€495
Dates
Application Deadline
Don't miss out! Applications close in 6 days