Leading with Empathy

5 Days

Cohort-based Course

Learn how to communicate productively, manage effectively and lead resiliently with empathy.

Leading with Empathy

5 Days

Cohort-based Course

Learn how to communicate productively, manage effectively and lead resiliently with empathy.

Hosted by

Sharon Steed

Global keynote speaker. Empathy consultant. Author. 750,000+ students. Stutterer

Sharon Steed

Global keynote speaker. Empathy consultant. Author. 750,000+ students. Stutterer

Course overview

Be more than just a manager. Be a confident, empowering leader. With empathy.

Managing people is never easy. In addition to balancing relationships, driving team performance, and communicating with various stakeholders, managers are the accountability centers for the outcomes of their team's work. It's truly a challenging managing the various tasks and responsibilities, and it's even harder when you are caught in between the pressures from above and below.

Mangers who lead with empathy have reduced turnover, more inclusive environments and are proven to be better, more thorough problem solvers. Empathy not only drives good communication, it helps connect teams for improved productivity. This course teachings both new and experienced managers how to approach leading with empathy.

This course is for

New managers learning the ropes when it comes to giving empowering feedback, guiding through change, and understanding their influence.

Experienced managers struggling to motivate, set goals for and communicate effectively with their teams.

Any manager looking to lead with empathy.

New managers learning the ropes when it comes to giving empowering feedback, guiding through change, and understanding their influence.

Experienced managers struggling to motivate, set goals for and communicate effectively with their teams.

Any manager looking to lead with empathy.

What you’ll get out of this course

Learn to confidently communicate with empathy

Communication is more than just words. It's understanding different language style

Understand how to leverage your influence for greater team connection and enhanced credibility

Give students an idea of how they can expect to grow throughout your course. Include specificity and precise results so students can benchmark exactly what they’ll learn.

Demystify falsehoods about leadership

Give students an idea of how they can expect to grow throughout your course. Include specificity and precise results so students can benchmark exactly what they’ll learn.

Creating a system to operationalize empathy for more concise, positive communication and collaborative interactions

Give students an idea of how they can expect to grow throughout your course. Include specificity and precise results so students can benchmark exactly what they’ll learn.

What people are saying

Our employees left with actionable takeaways that they can immediately implement in their interactions with others – both in and out of Index.

Index Exchange

Learning and Development executive

This was such a great presentation on a great topic. The feedback from attendees has been fantastic.

Western Arkansas SHRM

Human Resources executive

Meet your instructor

Sharon Steed

CEO of Communilogue: An Empathy Consultancy

Sharon Steed is an international keynote speaker, author and founder of Communilogue, a corporate empathy and communications consultancy. She is a subject matter expert on empathy at work, and she teaches teams and organizations the key empathy behaviors necessary to retain top talent and improve individual and team performance. Sharon has spoken at companies and conferences in 18 countries spanning five continents, with a focus on improving team communication and collaboration through engaging empathy and vulnerability as a professional asset. She has given a TEDx talk on empowering insecurities.

A lifelong stutterer, Sharon uses her speech impediment to both teach what empathy is and to inspire audiences to engage in empathy actions daily. An author and course instructor for O'Reilly Media, Inc., her eBook Empathy at Work is available in the O’Reilly library. Sharon’s LinkedIn Learning course "Communicating With Empathy" has been translated to more than a dozen languages; it over 700,000 views. A Midwest, USA native, she currently lives in Pennsylvania, USA.

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