Customer Advocacy Accelerator- Mastering Strategic Systems- Unlimited Support

13 Weeks

Cohort-based Course

Mobilize Customers Into Advocates: Scale Your Advocacy Operations Without Exhaustion & Secure Every Reference and Review You Need!

Customer Advocacy Accelerator- Mastering Strategic Systems- Unlimited Support

13 Weeks

Cohort-based Course

Mobilize Customers Into Advocates: Scale Your Advocacy Operations Without Exhaustion & Secure Every Reference and Review You Need!

Hosted by

Mary Green

Founder & Head of Community at CMAweekly

Mary Green

Founder & Head of Community at CMAweekly

Previously at

Course overview

Pull Out The Stops: Get The Customers & Content You Need Without Feeling Alone!

Get All of the Advocacy Support You Need!

Are you tired of drowning in requests from other teams, struggling to prove the value of your efforts, and feeling overwhelmed by managing multiple customers and advocates individually? It's time to take control and elevate your customer advocacy program to new heights.

Welcome to Customer Advocacy Accelerator – your comprehensive guide to building and managing highly effective advocacy programs that drive revenue, retention, and engagement. This course is designed specifically for Customer Advocacy Managers like you, who are ready to stop feeling overwhelmed and start seeing tangible results.

Who is this course for?

Customer Advocacy managers who need to multiply their efforts & results.

Community managers that want to create advocacy and drive revenue influence.

Customer Marketers who need to motivate customers to engage and take action.

Customer Advocacy managers who need to multiply their efforts & results.

Community managers that want to create advocacy and drive revenue influence.

Customer Marketers who need to motivate customers to engage and take action.

What you’ll get out of this course

A Blueprint for Getting 3x More Customers Participating In Your Program

A Framework for Identifying Customer Advocates and Nurturing Them Into Your Top Champions

Strategies for Creating Unlimited User Generated Content

Crash Course In Community Building & Engagement

Collection of Best Practices from Top Programs and Advocacy Leaders in SaaS

Secrets for Communicating with the C-Suite & Getting Important Teams Onboard

This course includes

12 interactive live sessions

Lifetime access to course materials

7 in-depth lessons

Direct access to instructor

Projects to apply learnings

Guided feedback & reflection

Private community of peers

Course certificate upon completion

Maven Satisfaction Guarantee

This course is backed by Maven’s guarantee. You can receive a full refund within 14 days after the course ends, provided you meet the completion criteria in our refund policy.

Course syllabus

Expand all modules

Week 1
Mar 1—Mar 3
Week dates are set to instructor's time zone
Modules
Free preview
Advocate Management & Scoring
Advocate Management & Scoring
7 Lessons
Week 2
Mar 4—Mar 10
Week dates are set to instructor's time zone
Events
Mar
5
Session 1
Session 1
Tue, Mar 5, 5:00 PM - 6:00 PM UTC
Modules
Reimagining Customer Advocacy: The New Perspectives You Need to Adopt
Reimagining Customer Advocacy: The New Perspectives You Need to Adopt
0 Lessons • 0 Projects
Week 3
Mar 11—Mar 17
Week dates are set to instructor's time zone
Events
Mar
12
Session 2
Session 2
Tue, Mar 12, 4:00 PM - 5:00 PM UTC
Modules
Bringing Immediate Structure to Your Day
Bringing Immediate Structure to Your Day
0 Lessons • 0 Projects
Week 4
Mar 18—Mar 24
Week dates are set to instructor's time zone
Events
Mar
19
Session 3
Session 3
Tue, Mar 19, 4:00 PM - 5:00 PM UTC
Modules
Advocate Discovery Unleashed
Advocate Discovery Unleashed
0 Lessons • 0 Projects
Week 5
Mar 25—Mar 31
Week dates are set to instructor's time zone
Events
Mar
26
Session 4
Session 4
Tue, Mar 26, 4:00 PM - 5:00 PM UTC
Modules
Advocacy Personas, Data, and Segmentation
Advocacy Personas, Data, and Segmentation
0 Lessons • 0 Projects
Week 6
Apr 1—Apr 7
Week dates are set to instructor's time zone
Events
Apr
2
Session 5
Session 5
Tue, Apr 2, 4:00 PM - 5:00 PM UTC
Modules
Nurturing Advocates Through Their Journey
Nurturing Advocates Through Their Journey
0 Lessons • 0 Projects
Week 7
Apr 8—Apr 14
Week dates are set to instructor's time zone
Events
Apr
9
Session 6
Session 6
Tue, Apr 9, 4:00 PM - 5:00 PM UTC
Modules
Customer Engagement, Community, & Participation
Customer Engagement, Community, & Participation
0 Lessons • 0 Projects
Week 8
Apr 15—Apr 21
Week dates are set to instructor's time zone
Events
Apr
16
Session 7
Session 7
Tue, Apr 16, 4:00 PM - 5:00 PM UTC
Modules
Students Choice
Students Choice
0 Lessons • 0 Projects
Week 9
Apr 22—Apr 28
Week dates are set to instructor's time zone
Events
Apr
23
Session 8
Session 8
Tue, Apr 23, 4:00 PM - 5:00 PM UTC
Modules
Immediate Advocate Impact: Creating Value Today & Tomorrow
Immediate Advocate Impact: Creating Value Today & Tomorrow
0 Lessons • 0 Projects
Week 10
Apr 29—May 5
Week dates are set to instructor's time zone
Events
Apr
30
Session 9
Session 9
Tue, Apr 30, 4:00 PM - 5:00 PM UTC
Modules
A System for Scaling Advocacy to New Heights
A System for Scaling Advocacy to New Heights
0 Lessons • 0 Projects
Week 11
May 6—May 12
Week dates are set to instructor's time zone
Events
May
7
Session 10
Session 10
Tue, May 7, 4:00 PM - 5:00 PM UTC
Modules
User Generated Content That Transforms
User Generated Content That Transforms
0 Lessons • 0 Projects
Week 12
May 13—May 19
Week dates are set to instructor's time zone
Events
May
14
Session 11
Session 11
Tue, May 14, 4:00 PM - 5:00 PM UTC
Modules
Igniting Internal Collaboration
Igniting Internal Collaboration
0 Lessons • 0 Projects
Week 13
May 20—May 26
Week dates are set to instructor's time zone
Events
May
21
Session 12
Session 12
Tue, May 21, 4:00 PM - 5:00 PM UTC
Modules
Metrics, Reporting, & Proving Your Program's Value
Metrics, Reporting, & Proving Your Program's Value
0 Lessons • 0 Projects
Week 14
May 27—May 31
Week dates are set to instructor's time zone
Nothing scheduled for this week.

What people are saying

If you want to scale advocacy, you should get this course with Mary Green. Mary has many years of experience with spearheading communities, & developing strategies for customer advocacy & she is passionate about all these topics. She walks the walk and talks the talk. You couldn’t have picked a better advocate to be on your side for this journey.

Tiffany P. Nguyen

Customer Advocacy & Marketing Leader

For myself and many others, Mary is the go to for advocacy and community management. With her, you're getting more than just expertise; you're getting actionable strategies and processes to elevate your customer engagement leading to those sought after business results.

Rachel Ward

Lifecycle & Customer Marketing Leader

I came away from Mary's course with some great actionable ideas and insights that I was able to execute right away. Mary was great about making sure the course content applied to me and the community-building phase I'm in specifically. I'd recommend Mary's course to other community professionals.

Elsbeth Russell

Community Manager

Mary is a wealth of knowledge, explains things in a way I understand and is always willing to answer questions. Highly recommend any course she's leading!

Christa Niering

Director of Customer Advocacy

Meet your instructor

Mary Green

Community & Advocacy Founder

I'm a caring, helpful, and customer-focused Community Leader who loves to support others. I've created CMAweekly to help Customer Marketing and Advocacy professionals connect, learn, and elevate our profession.

I'm here to help you build the Advocacy & Community efforts that will make your job more enjoyable while making sure you succeed.

Be the first to know about upcoming cohorts