Reimagining UX Research in the AI Age: A Collective Cohort

3 Weeks

·

Cohort-based Course

A Lift Up Collective Cohort™ for UX Researchers, Designers, and Product Managers

Course overview

The Future of UX Research Is Bigger Than Your Workflow

AI isn’t just giving us faster ways to synthesize data. It is redefining how organizations make decisions, assign value, and understand people.


For UX researchers, this moment isn’t about mastering prompts. You need to rethink your role, your influence, and what human-led insight will mean in an AI-shaped world.


Researchers are facing many challenges in this new age:


• Are we practitioners of rigor or facilitators of speed?

• Are we strategic partners or service providers?

• Are we ready to lead, not just adapt?


GenAI has surfaced the weak spots in our field with unclear objectives, lack of stakeholder trust, and an over-focus on artifacts instead of outcomes. But it has also created an opening: to step into greater influence, credibility, and leadership.


This Lift Up Collective Cohort™ is designed for mid-to-senior UX researchers, designers, and product managers who want to go beyond “good enough” workflows and chart a strong, human-centered path forward.


What Makes This Cohort Different:


• Collective learning, not only one thought leader. You’ll learn from four powerhouse leaders, each building on the other, to create a cohesive journey from Now → Next → Future.

• Beyond tools. While you’ll gain practical methods for applying AI to personas, journey maps, and alignment frameworks, you’ll also tackle the bigger questions about integrity, leadership, and influence.

• Interactive and applied. Each session includes discussion, frameworks, and exercises you can use immediately in your work.

• Hosted by Lift Up Connections. Our mission is to amplify women leaders and share their collective wisdom with the field.


What you will experience over the three weeks:


Over four interactive sessions and a culminating panel, you’ll gain clarity, tools, and confidence to navigate this inflection point.


You’ll learn how to:

• Reframe AI as a catalyst for reimagining the researcher’s role, not just a tool for workflows

• Use the NCredible Framework to align stakeholders, position research strategically, and integrate AI responsibly

• Streamline personas and journey maps with AI while maintaining rigor and human value

• Apply Futures Thinking to envision the next era of research leadership

• Articulate your unique human strengths in a landscape where automation is everywhere


The Five-Session Journey


Session 1 - Now: From Synthesizer to Strategist (Christine Perfetti)

Session 2 - Next: Aligning Teams for Strategic UX Research in an AI World (Meena Kothandaraman)

Session 3 - Application: Using AI to Streamline Personas, Journey Maps, and Workflows (Kyle Soucy)

Session 4 - Future: Futures Thinking for Researchers (Amy Heymans)

Session 5 - Integration: Panel conversation with moderator, Lori Landesman and all speakers


This course is for:

01

Mid-to-senior UX researchers, designers, and PMs navigating reinvention and leadership transitions


02

Cross-functional collaborators in Design, Product and Marketing looking to future-proof their strategic value

03

Research professionals ready to upskill *and* do more than optimize workflows only

What you will learn from this collective cohort

Reframe the role of research in the age of AI

Move beyond workflows and tools to redefine your role as a strategic partner. Christine will show you how to use the Researcher’s AI Decision Compass to evaluate when to use AI, when not to, and how to articulate the human strengths that differentiate you in an automated world.

Align stakeholders and position research strategically

Discover how to communicate study design choices with transparency and credibility. Using Meena’s NCredible framework, you’ll learn how to externalize your thinking, set clear learning objectives, and position both the researcher and AI as trusted collaborators.

Streamline deliverables without sacrificing rigor

Explore Kyle’s approach for creating AI-enhanced personas and journey maps. You’ll practice advanced prompt techniques, identify where AI accelerates synthesis, and learn quality assurance practices to prevent hallucinations and bias

Anticipate what’s next with futures thinking

Step back from today’s workflows to envision tomorrow’s possibilities. Amy’s Futures Thinking workshop will help you spot signals of change, explore plausible scenarios, and co-create bold new visions for what research leadership can look like in an AI-shaped world.

Build confidence, clarity, and community

Throughout the cohort, you’ll gain practical tools, prompts, and decision models while connecting with peers facing the same challenges. You’ll leave with a renewed sense of researcher agency, sharper judgment for navigating AI, and a supportive network to help you grow.

What’s included

Live sessions

Learn directly from your instructors in a real-time, interactive format.

Lifetime access

Go back to course content and recordings whenever you need to.

Community of peers

Stay accountable and share insights with like-minded professionals.

Certificate of completion

Share your new skills with your employer or on LinkedIn.

Maven Guarantee

This course is backed by the Maven Guarantee. Students are eligible for a full refund up until the halfway point of the course.

Course syllabus

Week 1

Oct 9—Oct 12

    Oct

    9

    Session 1: From Synthesizer to Strategist - Reclaiming the Researcher's Role in the AI Age - Christine Perfetti

    Thu 10/95:00 PM—7:00 PM (UTC)

Week 2

Oct 13—Oct 19

    Oct

    14

    Session 2: Aligning Teams for Strategic UX Research in an AI World - Meena Kothandaraman

    Tue 10/145:00 PM—7:00 PM (UTC)

    Oct

    16

    Session 3: Using AI to Streamline Personas, Journey Maps, and Our Research Workflows (Without Losing the Human) - Kyle Soucy

    Thu 10/165:00 PM—7:00 PM (UTC)

Week 3

Oct 20—Oct 24

    Oct

    21

    Session 4: Futures Thinking for Researchers: Envisioning the Future of Research in an AI World - Amy Heymans

    Tue 10/215:00 PM—7:00 PM (UTC)

    Oct

    24

    Optional: Panel Conversation with All Speakers - Bringing It All Together; Moderated by UX Leader, Lori Landesman

    Fri 10/246:00 PM—7:00 PM (UTC)
    Optional

Meet your instructors

Christine Perfetti

Christine Perfetti

CEO, Lift Up Connections [Ex-GoFundMe, ex-TuneIn, Ex-Acquia]

Christine is the founder of Lift Up Connections, where she leads Lift Up Collective Cohorts™, dynamic, multi-expert learning experiences that reimagine leadership, connection, and career reinvention. Through her consulting practice, she partners with mission-driven teams on product strategy, UX research, and responsible AI, with past clients including GoFundMe, Penn Medicine, Udemy, Harvard Business School, and TuneIn.

Meena Kothandaraman

Meena Kothandaraman

Co-founder, twig + fish

Meena is a 35-year experience strategist specializing in emphasizing the power, practice and positioning of qualitative research and storytelling to inspire innovative product and service design. She co-founded twig+fish, a qualitative research micro-agency in Boston, MA, and is a founding contributor to Bentley University's Human Factors and Information Design Graduate Program for the past 25 years.

Kyle Soucy

Kyle Soucy

Founding Principal, Usable Interface

Kyle is a UX research leader with 25 years of experience creating intuitive interfaces for products across industries, from medical devices to mobile apps. She is the founding principal of Usable Interface, LLC, and hosts The UX Consultants Lounge podcast. Kyle also founded NH UXPA, chaired PhillyCHI, and has served as Career Center Lead for the Information Architecture Conference since 2016.

Amy Heymans

Amy Heymans

CEO, Beneficent

Amy is the founder and CEO of Beneficent, where she helps organizations clarify their purpose, craft bold visions, and transform toward whole health, financial wellbeing, and social impact. She previously served as Chief Design Officer at United Healthcare, leading a 100-person team, and co-founded Mad*Pow, growing it into a leading global strategic design consultancy.

A pattern of wavy dots

Join an upcoming cohort

Reimagining UX Research in the AI Age: A Collective Cohort

Oct 2025

$299

Dates

Oct 9—24, 2025

Payment Deadline

Oct 13, 2025
Get reimbursed

$299

USD

3 Weeks