Cohort 2

Follow a repeatable process to continually evaluate and improve your RAG application

Jason Liu

Systematically Improving RAG Applications

Stitch Fix

Google

Transform your retrieval from "good enough" to "mission-critical" in weeks, not months Most RAG implementations get stuck in prototype purgatory. They work well for simple cases but fail on complex queries—leading to frustrated users, lost trust, and wasted engineering time. The difference between a prototype and a production-ready system isn't just better technology, it's a fundamentally different mindset. The RAG Implementation RealityWhat you're experiencing right now: ❌ Your RAG demo impressed stakeholders, but real users encounter hallucinations when they need accuracy most❌ Engineers spend countless hours tweaking prompts with minimal improvement❌ Colleagues report finding information manually that your system failed to retrieve❌ You keep making changes but have no way to measure if they're actually helping❌ Every improvement feels like guesswork instead of systematic progress❌ You're unsure which 10% of possible enhancements will deliver 90% of the value What your RAG system could be:With the RAG Flywheel methodology, you'll build a system that: ✅ Retrieves the right information even for complex, ambiguous queries✅ Continuously improves with each user interaction✅ Provides clear metrics to demonstrate ROI to stakeholders✅ Allows your team to make data-driven decisions about improvements✅ Adapts to different content types with specialized capabilities✅ Creates value that compounds over time instead of degrading What Makes This Course DifferentUnlike courses that focus solely on technical implementation, this program gives you the systematic, data-driven approach used by companies to transform prototypes into production systems that deliver real business value: ✅ The Improvement Flywheel: Build synthetic evaluation data that identifies exactly what's failing in your system—even before you have users✅ Fine-tuning Framework: Create custom embedding models with minimal data (as few as 6,000 examples)✅ Feedback Acceleration: Design interfaces that collect 5x more high-quality feedback without annoying users✅ Segmentation System: Analyze user queries to identify which segments need specialized retrievers for 20-40% accuracy gains✅ Multimodal Architecture: Implement specialized indices for different content types (documents, images, tables)✅ Query Routing: Create a unified system that intelligently selects the right retriever for each query The Complete RAG Implementation Framework Week 1: Evaluation SystemsBuild synthetic datasets that pinpoint RAG failures instead of relying on subjective assessments BEFORE: "We need to make the AI better, but we don't know where to start."AFTER: "We know exactly which query types are failing and by how much." Week 2: Fine-tune EmbeddingsCustomize models for 20-40% accuracy gains with minimal examples BEFORE: "Generic embeddings don't understand our domain terminology."AFTER: "Our embedding models understand exactly what 'similar' means in our business context." Week 3: Feedback SystemsDesign interfaces that collect 5x more feedback without annoying users BEFORE: "Users get frustrated waiting for responses and rarely tell us what's wrong."AFTER: "Every interaction provides signals that strengthen our system." Week 4: Query SegmentationIdentify high-impact improvements and prioritize engineering resources BEFORE: "We don't know which features would deliver the most value."AFTER: "We have a clear roadmap based on actual usage patterns and economic impact." Week 5: Specialized SearchBuild specialized indices for different content types that improve retrieval BEFORE: "Our system struggles with anything beyond basic text documents."AFTER: "We can retrieve information from tables, images, and complex documents with high precision." Week 6: Query RoutingImplement intelligent routing that selects optimal retrievers automatically BEFORE: "Different content requires different interfaces, creating a fragmented experience."AFTER: "Users have a seamless experience while the system intelligently routes to specialized components." Real-world Impact From Implementation﻿✅ 85% blueprint image recall: Construction company using visual LLM captioning✅ 90% research report retrieval: Through better text preprocessing techniques✅ $50M revenue increase: Retail company enhancing product search with embedding fine-tuning✅ +14% accuracy boost: Fine-tuning cross-encoders with minimal examples✅ +20% response accuracy: Using re-ranking techniques✅ -30% irrelevant documents: Through improved query segmentation Join 400+ engineers who've transformed their RAG systems with this methodology Your Instructor Jason Liu has built AI systems across diverse domains—from computer vision at the University of Waterloo to content policy at Facebook to recommendation systems at Stitch Fix that boosted revenue by $50 million. His background in managing large-scale data curation, designing multimodal retrieval models, and processing hundreds of millions of recommendations weekly has directly informed his consulting work with companies implementing RAG systems.

Stop building RAG systems that impress in demos but disappoint in production

A product leader, engineer, or data scientist looking to move beyond ad-hoc RAG prototypes into scalable, production-grade AI solutions.

A professional who understands LLM basics but wants a repeatable, data-driven methodology to improve retrieval relevance, latency, and user

Eager to create feedback loops that continuously refine and enhance the quality of RAG applications as models, data, and user needs evolve.

This Course Is For You If You Are

By the end of this course, participants will be able to

Implement the Data and Evals Flywheel approach to continuously develop and improve RAG applications—breaking free from guesswork and relying on measurable, iterative enhancements.

Adopt a Systematic, Data-First Methodology

Quickly assess your retrieval systems using precision and recall metrics, identify bottlenecks, and confidently validate changes without sinking into endless trial-and-error cycles.

Run Fast, Unit-Test-Like Evaluations

Generate and utilize synthetic data sets to speed up experimentation, enabling you to test new approaches, embeddings, and architectures before committing full resources.

Leverage Synthetic Data for Rapid Iteration

Apply fine-tuning strategies for embedding models to boost search relevance and explore hard negative examples to further sharpen retrieval performance.

Master Fine-Tuning & Hard Negative Mining

Use query classification and segmentation techniques to pinpoint exactly where your RAG system falls short—whether it’s due to limited inventory or insufficient capabilities.

Classify Queries & Identify Bottlenecks

Create tailored indices for documents, images, tables, SQL databases, and more. Learn when and how to fuse or layer these indices to handle complex retrieval tasks elegantly.

Design Specialized Indices for Multiple Modalities

Implement synthetic text chunk generation and strategic summarization methods to improve retrieval results, ensuring end-users get clear, concise, and contextually rich answers.

Enhance Retrieval with Summarization & Chunking

Develop systems that intelligently route queries to the right indices, tools, or pipelines. Blend and fuse indices effectively to handle nuanced, multi-step queries.

Implement Query Routing & Index Fusion

Evaluate the performance of your routing logic and each individual index separately. Gain the nuance to fine-tune global system performance and local retrieval accuracy in tandem.

Optimize Both Global & Local Performance

Design explicit and implicit feedback mechanisms—capturing user signals, automating re-labeling, and applying improvements in real-time to keep your RAG systems on an upward trajectory.

Integrate Feedback Loops for Continuous Improvement

Provide a brief description for each module as a way to sell the value of what students will be learning throughout the course.

First Module

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Third Module

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