The UX of Community

3 Weeks

·

Cohort-based Course

How can you create a great Community Experience? Use UX and Product approaches to make communities people love.

Course overview

Make your community matter. Create meaningful connection, sustainable engagement, and lasting impact.

Don't fall into the 'engagement trap,' putting more time into creating content or moderating comments than actually connecting.


The best communities change our lives.


Leave with a tailored action plan to boost interconnection and a network of practice and support.

Who is this course for?

01

You're an entrepreneur, course builder, coach, or community manager who cares deeply about your members and fostering transformation

02

You're a connector who knows the power of meaningful relationships - even if you're actually an introvert

03

You host a Slack, Discord, FB Group, Mighty Network, or Circle & you're ready for real community where people know and care about each other

What you'll get from this course

Deep levels of engagement

Your community will support meaningful connection and keep members active and returning.

A sense of belonging

Members won't feel lonely in your community again, and neither will you. You'll feel supported in your community and in ours.

Members who do more

Foster leaders and scale your impact as you help your most engaged members find the roles that give them a sense of significance.

Direction and accountability

As community builders, we can get discouraged when community becomes content creation and moderation instead of people connecting. We help each other navigate the shift.

Navigate tricky areas with ease

Conflicts, money, and growth can trip up even great communities. Learn how to handle them all with grace.

Get Five Mix & Match Meeting Plans for Connection, Free!

Sign up and get a guide to running all kinds of community meetings and receive course updates.

A pattern of wavy dots
Be the first to know about upcoming cohorts

The UX of Community

|

Bulk purchases

Meet your instructor & guests

Laure X Cast

Laure X Cast

Hi, I'm Laure. I'm the founder of GetWith, a conversation platform focused on creating meaningful connection in groups and communities.


Prior to becoming a founder, I led UX Research/Insights/Product Marketing at Marco Polo, Notion, and Olark. I'm also a consultant who helps product teams and leaders discover what their customers care about and implement people-focused strategies including community.


I'm also a lifelong community builder and a leader in the movement to make technology more ethical and designed for our real needs.


I've built great connected communities AND started online communities that failed, learning many great lessons along the way.


I'm a member of the board at Prosocial Design Network and a working group member for Aspen Institute Virtually Human.


I've spoken at SXSW (2x), Grace Hopper Celebration, Mind the Product Leadership Forum, the 2020 Action Forum to End Social Isolation and Loneliness, and many others.

Special Guest: Alex Witkowski

Special Guest: Alex Witkowski

Community Lead, Section4

Alex Witkowski, a nominee for CMX's 2022 Education Community Professional AND Executive Leader of a Community Team, taught high school English until he found out that he could take the best part of his job – nurturing community – and do it full time. Since then, he has helped a variety of communities make valuable connections and memories. He is currently the community lead at Section4, which aims to make MBA-quality education more affordable and accessible through interactive, community-based courses led by the world’s top business professors.

Special Guest: Dr. Miriam Kirmayer

Special Guest: Dr. Miriam Kirmayer

Leading Friendship & Social Connection Expert

Dr. Miriam Kirmayer is a clinical psychologist and leading expert on friendship and social connection. Her work focuses on cultivating resilience and building healthier relationships and more connected lives. She’s been featured in The Atlantic, BBC, Forbes, The Guardian, The New York Times, TIME, Vogue, and appeared on The Today Show, The Cut, and NPR, among many others. She is a featured friendship expert for Psychology Today. She sits on the Mental Health Advisory Committee for Wondermind, a media company co-founded by Selena Gomez, and is a member of the Scientific Advisory Panel for The GenWell Project, a human connection movement aimed at reducing loneliness and improving the social health of Canadians.

Special Guest: Paige Hendrix Buckner

Special Guest: Paige Hendrix Buckner

Chief of Staff, All Raise

Paige Hendrix Buckner is the Chief of Staff at All Raise, the largest community of women and non-binary people in tech, on a mission to increase leadership and funding opportunities. She was previously the Program Director of Founders Gym, an online training center with cohort-based training to help underrepresented founders build successful tech startups. Throughout her career, Paige has operated at the intersection of education, entrepreneurship, and social justice. She is a well-respected leader who has taught entrepreneurship with the TiE Young Entrepreneurs Oregon Program, served on the board of the Oregon Entrepreneurs Network, and co-founded the Xxcelerate Fund for women entrepreneurs.

Plus Even More Special Guests!

        Najva is Head of Product at Calm Company Fund & previously headed Community & Partnerships at Quartz. She’s spoken at lots of fancy places & been featured in The Wall Street Journal, The Washington Post, Forbes, and others. She believes that building community is a skill, but creating inclusive community is an act of empathy. Caring isn’t optional.
Najva Sol

Najva Sol

Community Cultivator & Head of Product at Calm Company Fund
        Amanda is the Community Innovation and Incubation Lead at Siemens Digital Industries. Prior to that, Amanda was Program Manager of Community Operations at MURAL, the digital ideation, innovation, and brainstorming platform, where she developed, analyzed, and refined processes to support community engagement programs.
Amanda Petersen

Amanda Petersen

Community Innovation and Incubation Lead
        Rebekah Tweed is a leader in Responsible Tech and Public Interest Technology careers, talent, and hiring trends. She manages community as the the Program Director at All Tech is Human, with over 3,400 members. She is also the creator of the Responsible Tech Job Board and the Assistant Producer of A BETTER TECH.
Rebekah Tweed

Rebekah Tweed

Program Director at All Tech is Human
        Bri leads Ember Consulting, who partner with purposeful brands who want to transition from product-led to community-led growth. She's worked with brands such as Heartbeat, Ground Up, Just Date, Rebecca Allen, and others.
Bri Leever

Bri Leever

Community Architect, Ember Consulting
A pattern of wavy dots
Be the first to know about upcoming cohorts

The UX of Community

|

Bulk purchases

Run amazing meetings & stay in the loop

You'll get our useful guide to running connection-oriented meetings FREE! And be notified of bonus course opportunities.

Course syllabus

01

Envision Your Ideal Community

You'll define your vision for the community you steward. In this module, it's all about you. What do you care about? How do your values translate to the community? What brings you joy? What do you want to spend your time doing as a part of the community?

02

Discover What Matters for Members

The best way to make your community a place where people develop great relationships is to get to know them and what they care about. How to do interviews, source members, and use the data to inform your community design.

03

Explore the Science of Relationships in Groups

We'll explore some of the amazing research that helps us understand what makes groups work, how relationships form, and the incredible power of belonging. And we'll cover the Seven Rs of Real Relationships framework.

04

Define Your Member Journey

Understand how your members find, join, and participate in your community. Create systems that support member goals and help bring more people into leadership and foster strong participation.

05

Design Member Onboarding

We'll develop a simple, repeatable way to bring new members into your community so they feel welcomed and want to participate. Plan for a cohort strategy and incorporate ways to help new and established members connect.

06

Create an Action Plan

Using our templates, you'll create a simple plan to incorporate the principles of great communities and ensure that members feel supported, cared about, and have a deep sense of belonging in your community.

07

Bonus: Facilitation for Beginners

Level up your facilitation skills to make hosted events more connecting, fun, and engaging. We'll learn a few simple frameworks to make your live sessions more valuable and impactful.

08

Double Bonus: Special Guest AMAs!

Access community and belonging experts and get to ask your burning questions and get practical advice.

Community connection starts with you.

A pattern of wavy dots
Be the first to know about upcoming cohorts

The UX of Community

|

Bulk purchases

Frequently Asked Questions

What happens if I can’t make a live session?
What is the expected time commitment?
What’s the refund policy?
Do I need to have an existing community?
Is this class only for online communities?

Learning is better with cohorts

Learning is better with cohorts

Active learning, not passive watching

This course builds on live workshops and hands-on projects

Interactive and project-based

You’ll be interacting with other learners through breakout rooms and project teams

Learn with a cohort of peers

Join a community of like-minded people who want to learn and grow alongside you

A pattern of wavy dots
Be the first to know about upcoming cohorts

The UX of Community

|

Bulk purchases