Managing Conflicts

2 Days

·

Cohort-based Course

Navigate through conflicts with grace, whether in personal or professional situations.

Globant
ICAgile
BetterUp

Course overview

Break free from conflict anxiety and take the path of win-win solutions

In conflicts, it's common to either win or lose. This course, however, introduces a better approach and will teach you to manage conflicts in a smarter way.


Instead of just trying to win, you'll learn how to handle situations in a way that benefits everyone involved. I'll show you straightforward, effective methods to deal with tough situations and use conflicts to your advantage. The aim is to achieve positive outcomes without making anyone feel defeated.


You'll start to see conflicts differently, not as problems, but as chances to improve and grow.


Whether at work or in everyday life, this course equips you with the skills to confidently address conflicts and emerge successfully.


What this course offers:


👉 Two days of engaging, live training. A mix of theory and hands-on practice in a dynamic setting.

👉 Based on how adults learn best. We balance theory with practical application, following a clear framework of connecting with each topic, understanding it, practicing it, and drawing conclusions.

👉 Small group setting. Each class is limited to 6 participants, ensuring personalized attention and a focused learning environment.


This course draws from my 7 years of experience in organizational transformation and personal development. It's about using conflict as an opportunity for positive change. Join us to understand why the opposite of conflict is not peace, but connection.

Is this course for you?

01

You typically avoid conflicts, either due to discomfort with confrontational situations or lack of confidence.

02

You are leading people and you often find yourself in the middle of conflicts but feel overwhelmed or unsure about how to resolve them.

03

You are passionate about your work and often find yourself advocating for change or new ideas, which leads to conflicts with others.

What you’ll get out of this course

How to manage conflicts without casualties

Learn practical ways to solve conflicts while keeping good relationships. I'll show you how to sort out disagreements making sure everyone is heard and respected (including yourself).

Better understanding what conflicts are and why conflicts are tough to handle

Get to know the real reasons behind the difficulty of handling conflicts. Understand how emotions and misunderstandings make conflicts hard, in a simple, clear way. This will give you the foundation for better conflict management.

How to transform conflicts into opportunities for growth

Find out how to use conflicts for team and personal improvement. You will learn how to take conflicts and turn them into chances for learning and getting better at what you do.

Develop a personalized conflict management style

Understand your own way of dealing with conflicts and create a new way that works best for you.

This course includes

2 interactive live sessions

Lifetime access to course materials

11 in-depth lessons

Direct access to instructor

Projects to apply learnings

Guided feedback & reflection

Private community of peers

Course certificate upon completion

Maven Satisfaction Guarantee

This course is backed by Maven’s guarantee. You can receive a full refund within 14 days after the course ends, provided you meet the completion criteria in our refund policy.

Course syllabus

Expand all modules
  • Week 1

    Jun 20—Jun 21

    Week dates are set to instructor's time zone

    Events

    • Jun

      20

      Conflict Management - Day One

      Thu, Jun 20, 3:00 PM - 9:00 PM UTC

    • Jun

      21

      Conflict Management - Day Two

      Fri, Jun 21, 3:00 PM - 9:00 PM UTC

  • Post-Course

    Modules

    • Course Day 1

    • Course Day 2

  • Bonus

    Modules

    • 4 individual (1on1) sessions post-course

Meet your instructor

Andrei Gavrila

Andrei Gavrila

As an organizational transformation expert in the tech industry, I've faced conflicts regularly and started focusing on how to handle them effectively about seven years ago.


This journey into understanding conflict management opened my eyes to many things I didn't know before. It helped me transform my relationships, significantly reducing and adeptly navigating conflicts.


Working with teams of hundreds of people, while managing multimillion-dollar budgets, has taught me that while we are diverse, our similarities in handling conflicts are striking.


I've learned to turn conflicts into opportunities in a way that feels natural and respects our human nuances.


Now, with this expertise, I guide companies through continuous evolution, using conflict as a tool for positive change and growth, creating a fun way to approach work and achieve objectives.


Over these 7 years, I trained hundreds of people on how to successfully handle conflicts. Let me share this knowledge with you. I promise you won't regret it!

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Learning is better with cohorts

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Active hands-on learning

This course builds on live workshops and hands-on projects

Interactive and project-based

You’ll be interacting with other learners through breakout rooms and project teams

Learn with a cohort of peers

Join a community of like-minded people who want to learn and grow alongside you

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Be the first to know about upcoming cohorts

Managing Conflicts

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