We begin with a look at why coaching is such a critical skill for leaders, what makes coaching different in organizational settings, and the key characteristics of a coaching mindset. We’ll look at the key functions of leading, managing, and coaching and how they can work together to develop potential and build high-performing teams

Learn simple and effective tools to support you when you take on the role of coach. Increase your self-awareness, hone your powers of observation, share effective feedback, and learn to ask open and honest questions that can facilitate new insights and lasting change.

Emotions are real and they happen at work (and sometimes get us into trouble). The common tendency is to avoid them, but emotions are a rich source of information and meaning. Understanding how the brain constructs emotion, the role emotions play, and how to work with them can level up any coaching conversation.

What does the arc of a coaching conversation look like? What happens in a coaching conversation? How do we start, how can we effectively navigate the middle, and how do we conclude? Students will have the opportunity to practice coaching conversations in small groups in a safe and confidential space in order to grow their coaching confidence.

Going deeper into the art of coaching conversations, the fifth week introduces the Learning Conversation Scale to help leaders understand when to coach and how to combine coaching with managing and leading. We'll look at a few case studies to understand these concepts in more detail, and engage in practice coaching conversations.

In the final module students will learn how to integrate coaching conversations into the day to day tasks of leading, managing, and creating a culture of accountability. Folks will also have the opportunity to reflect on their experience, create a learning plan, and design experiments to deepen their practice of the coaching leadership style.