Interactions with Impact: Talking to Business Stakeholders
5 Weeks
·Cohort-based Course
Learn the critical business skill that enables you to get the green light from decision makers and create champions for your work.
Interactions with Impact: Talking to Business Stakeholders
5 Weeks
·Cohort-based Course
Learn the critical business skill that enables you to get the green light from decision makers and create champions for your work.
Previously at
Course overview
Build better relationships with stakeholders and accelerate your career
You can advance at work only as far as stakeholders are willing to act on your knowledge and recommendations. This course will teach you the art of talking to stakeholders. Join a cohort now to learn how to understand their business environment, and find the outcomes and values that matter most to them. These skills will enable you to become a trusted partner in addressing business challenges, be heard, and advance your career and ideas.
Who is this course for
01
Mid to Senior level practitioners wanting to promote the value of their work looking to get the next promotion
02
Consultants who work on short time frames, and constrained projects who aren’t clear on how to best provide valuable impact for their client
03
Staff and managers seeking to motivate action to drive business outcomes
What you’ll get out of this course
Understand the stakeholder landscape
- Identify your stakeholders (including the hidden ones)
- Appreciate the business context
- Navigate organizational complexities
Align with your stakeholders’ goals
- See the stakeholder’s point of view
- Frame the problem space
- Help stakeholders prioritize
Make effective stakeholder presentations
- Know your audience
- Frame your intended outcome
- Articulate your key message
Manage challenging stakeholder situations
- Align stakeholders who are not in agreement with each other
- Say no effectively
- Deal with difficult stakeholders
What’s included
Live sessions
Learn directly from Alexandra Mack in a real-time, interactive format.
Lifetime access
Go back to course content and recordings whenever you need to.
Community of peers
Stay accountable and share insights with like-minded professionals.
Certificate of completion
Share your new skills with your employer or on LinkedIn.
Maven Guarantee
This course is backed by the Maven Guarantee. Students are eligible for a full refund up until the halfway point of the course.
Course syllabus
10 live sessions • 8 lessons • 5 projects
Week 1
Mapping your stakeholder landscape
Jun
3
Live Session: Who are your stakeholders?
Jun
3
Additional discussion time
Week 2
Understanding your stakeholders
Jun
10
Live Session: Listening to your stakeholders
Jun
10
Additional discussion time
Week 3
Helping with your Stakeholders’ problems
Jun
17
Live Session: Helping with your stakeholders' problems
Jun
17
Additional discussion time
Week 4
Presenting your work effectively
Jun
24
Live Session: Presenting for Impact
Jun
24
Additional discussion time
Week 5
Dealing with Difficult Stakeholders
Jul
1
Live Session: When Stakeholders are Difficult
Jul
1
Additional discussion time
What people are saying
Lauryl Zenobi
Carter Baxter
Kate Walton
Meet your instructor
Alexandra Mack
Alexandra Mack
A pioneer in bringing human centered thinking to strategy and innovation, Alexandra Mack, Ph.D., is the author of the Amazon best selling book Talking to Stakeholders: How to Add Value and Make an Impact by Building Strategic Relationships. She leads innovative problem solving and strategy development based on a deep understanding of the surrounding culture and activities. She has led research, strategy, and innovation activities at Pitney Bowes and worked with many government clients as Director of Experience at Ad Hoc LLC. As an Entrepreneur in Residence with Yale Ventures, she mentors student venture teams and advises faculty innovators looking to translate technologies into businesses. An alumna of Harvard University and Arizona State University, she draws from a rich background in qualitative and quantitative research methods to strengthen organizational communication, explore user behaviors, and inform decisions that ultimately improve lives.
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Interactions with Impact: Talking to Business Stakeholders
Course schedule
2-4 hours per week
Tuesdays
5:00pm - 6:00pm EST
Weekly interactive live sessions
Projects
2 hours per week
Hands on activities based on your work context to enable you to build on what you learn in class
Stakeholder Mapping Template
Being able to effectively communicate with your stakeholders depends on understanding who they are and what matters to them. A key technique for gathering this understanding is creating a power map that identifies your stakeholders, categories their interest and influence, and enables you to assess how to best engage with them. This template provides a guide for starting your own map.
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Learning is better with cohorts
Active hands-on learning
This course builds on live workshops and hands-on projects
Interactive and project-based
You’ll be interacting with other learners through breakout rooms and project teams
Learn with a cohort of peers
Join a community of like-minded people who want to learn and grow alongside you
Frequently Asked Questions
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